Estimator Compliance - Bracknell, United Kingdom - Major Recruitment

Tom O´Connor

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Tom O´Connor

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Description
Major Recruitment are on the look out for an experienced
Estimator (Compliance)based in
Bracknell.


Our client provides a nationwide service for compliance across the UK with airtightness, sound insulation and ventilation testing and consultancy.

Our range of services to help constructors and designers comply with Building Regulations, and ensure buildingsare completed to design requirements.

The role of the Compliance Estimator will provide support to Compliance team by generating quotes, envelop area/volume calculation, database population and query resolution


Employment Specifics:

This role's working pattern is 37 hours per week, Mon - Thursday 8.30am-5pm and on Friday 8.30am-4.30pm

This is an office-based role


Type:
Full Time. Permanent.


Informal Hybrid Working may be available after confirmation and based on the role

Benefits:


  • Pension Scheme
  • Life Assurance 4 times annual gross reference salary (after confirmation)
  • 26 Annual Holidays (prorata) and additional Bank Holidays
  • Company Sick Pay (after confirmation)
  • Compassionate Leave
  • Ride to Work Scheme
  • Bounty Scheme (referral program)
  • Incentive Plan (conditions apply)
  • Christmas Shutdown period (nominated Annual Holidays)
  • Free car park on a first come first serve basis
  • Electrical Vehicle Charging point in the car park
  • Employee wellbeing: Employee Assistance Programme (24/7 confidential service)

As an Estimator your main duties will be:

  • Using company CRM system for services and customer administration.
  • Envelope area/volume calculations from engineering drawings both hard and soft copy using available professional software.
  • Dealing with customer bookings from initiation to completion of service.
  • Population of databases, including customer and order details input to operational systems.
  • Collaboratively processing and managing customer complaints and feedback and escalating to the correct contact point as and when required.
  • Collaboratively processing engineer and client enquiries and escalating to the correct contact point as and when required.
  • Ensuring high standard of customer service, including dealing with queries, provision of quotations, updating on the status of service provision, etc.
  • Maximising resource efficiency through effective future allocation via the internal booking system.
  • Disseminating and sharing knowledge as well as training other staff members in your area of expertise as and when possible.
  • Undertaking intradepartmental cross functional activities as and when required e.g., Quality Assurance, call covers and other administrative activities. Covering for Senior Estimator during absence and holiday seasons
  • Assisting with continuous departmental improvement by feedback, ideas and suggestions where applicable
  • Contributing to and ensuring compliance with ISO and other company accreditations.
  • Any other duties commensurate with the role.

To be successful in this role you will possess the following Skills and Knowledge:

  • Excellent mathematical skills in order to perform envelope area/volume calculation on complex shapes.
  • Excellent written and verbal communication skills.
  • Computer literate and proficient with Microsoft Office
  • Excel, Word.
  • Ability to work without supervision.
  • Accuracy and attention to detail.
  • Ability to interpret construction engineering drawings.
  • Thorough understanding of Building Regulations Part E, L, F and Building Standards Section 5 & 6 (Desirable).
  • Good team player.

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