Support Services Officer - Glasgow, United Kingdom - Includem

Includem

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us
At Includem, we support young people and families to help them transform their lives.

We see a world where every child and young person is respected, valued, and has the opportunity to actively participates in all aspects of society.

Our work environment includes:

Workfromhome days
Casual work attire
Onthejob training

You will work as part of the Support Services Team to deliver high quality administrative support to the organisation, providing an effective and accurate service that will meet the needs and demands of the various functions within includem.

The role requires you to be the first point of contact for the organisation including, answering the Helpline available to the young people and families we support and directing these calls to the appropriate staff member.

You will be expected to work independently and as part of a team both at home and in a busy office environment.

Main duties and responsibilities:

Answering the includem helpline and business phone lines in a polite and professional manner and directing these calls to the appropriate person.
Providing a front of house service that conveys our professional image to both internal and external stakeholders
Ensuring adequate supplies such as stationery, cleaning materials and other office supplies are kept up to date
Confidently using database systems to accurately input and extract data
Maintenance and input of our internal database ensuring it is both up to date and accurate and when required to produce information in a professional format for both internal and external stakeholders
Monitor and audit spend associated with staff expenses and check submissions in line with internal/external audit requirements
Actively participate at a local and organisational level in improving and develop services and systems
Ensure a safe working attitude and contribute to Health, Safety and Wellness initiatives as required
Perform any ad hoc duties as requested by your manager to enhance the Support Services function and wider includem team.

Additional Information
There may be an occasional requirement to travel other includem offices.

If successful you will be invited to:
Individual interviews: 27th July 2023

Job Types:
Part-time, Temporary contract

Contract length: 10 months

Part-time hours: 20 per week

Salary:
£19,838.00-£20,237.00 per year

Benefits:

Casual dress
Company pension
Life insurance
Onsite parking
Referral programme
Sick pay
Work from home

Schedule:

Day shift
Monday to Friday

Application question(s):

Do you have the ability to quickly and confidently, learn and use new systems to extract data and provide reports?
Do you have a driving license and access to a car?

Experience:

- office adminstration: 2 years (required)

Work Location:
Hybrid remote in Glasgow, G51 1PR