Service Coordinator - Midsomer Norton, United Kingdom - Riverside Recruitment

Description

Job:
Service CoordinatorLocation: Midsomer Norton, RadstockHours: Monday to Friday 8.30 – 5.00pm (30 minute lunch)

Rate of Pay:
£24,960 (+ Bonus)My client is a specialist within their field, supplying a national service, fitting, installation and repair of their world-renowned products. Being the UK subsidiary, they offer a complete range of products and this is backed up by comprehensive project management experience, a highly trained technical department and sales team.
The JobWe have an exciting opportunity for a driven responsible individual who can support, assist and multi-task with ease.

This is a varied role and would be ideally suited to an individual who can adapt easily with change, be super organised and enjoys delivering great customer care.

This role will provide on-going customer support liaising with technicians ensuring client demands are met within a timely fashion.


The Role includes:

• Logging new service calls/customer liaison via in-house system
• Daily planning of your allocated service technicians
• Housekeeping of database, sites, equipment etc
• Customer Care / Updating on their open/ongoing repairs or orders
• Liaising with colleagues
• General administrative duties as requiredRequirements:
• Previous experience of working in a varied administrative role in a busy environment
• A good working knowledge of the MS Excel, Word and Outlook
• Professional and courteous telephone manner with ability to build strong relationships
• Good communication and teamworking skills are essential
• The ability to work in a fast paced environment and meet tight deadlines
• Highly organised with the ability to prioritise workloadsIf you would like further information, please contact Lorna on (phone number removed) / (phone number removed)Riverside Recruitment are acting as an employment agency in relation to this vacancy