Customer Support Administrator - Sleaford, United Kingdom - Utility Aid

Utility Aid

Verified Company

Sleaford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Utility Aid is the UK's largest energy broker to the charity sector operating from nine locations across the country. We're passionate about helping charities save money - savings that they can put back into their front-line services.

The Role:

Your role will be based out of our Sleaford office, supporting our customers with all aspects of after care.

Tasks will include:

Maintaining and nurturing long term customer relationships
Ensuring customer accounts are correct and up to date
General administration duties

Requirements for the role:

Proven, exceptional customer care experience/account management background.
Effective communicator, with excellent written and verbal skills.
Well versed in IT skills for example Microsoft Office.
A natural multitasking ability, with the confidence to work towards deadlines whilst maintaining a busy workload.
Excellent attention to detail
A fast learner, who can hit the ground running.

Proactive problem solver

Identifying problems, needs, options and solutions before being asked.
Experience within the energy industry would be a bonus, however, is not essential

Benefits

You will be able to take advantage of benefits such as cycle to work scheme, company pension and life insurance schemes, alongside the company wellbeing-programme which includes 24/7 health and wellbeing advice, counselling and advice line and GP consultation service.

You will also have the opportunity to take two paid volunteering days a year, and we'll give you your birthday off.

Job Type:
Fixed term contract

Contract length: 9 months

Salary:
From £20,700.00 per year

Benefits: