Client Billing Advisor - Edinburgh, United Kingdom - MOV8 Real Estate
Description
About Us
MOV8 is a cutting-edge legal firm that is disrupting the market through innovation and technology.
With over 70 staff working from our Edinburgh Head Office and Glasgow City Centre office, and 5-Star rated customer service, MOV8 aims to be the largest and best private client solicitor and estate agency firm in Scotland by 2025.
MOV8 is a vibrant and exciting company, committed to diversity in the workplace and to making a positive difference in the community around us through our corporate social responsibility program.
The Role
The Client Billing Advisor will be part of our Billing & Credit Control team and will look to assist our clients with any billing enquiries when buying or selling a property.
Responsibilities
- Conflict Resolution
- Quoting
- Accurate data entry
- Managing case files within our case management software system
- Dealing with incoming and outgoing mail, including logging and distribution
- Internal and External stakeholder management
Knowledge & Skills
- Exceptional customer service experience;
- Confident and friendly telephone manner with strong listening and communication skills;
- Efficiency and speed of processing work including typing;
- Highly numerate
- IT literate, comfortable working with and learning new systems on an ongoing basis;
- Ability to work under pressure and remain calm and friendly;
- Strong attention to detail;
- Target driven;
- Experience of working in a team;
- Selflearning and a desire continually to acquire knowledge and skills
Remuneration
Starting salary is between £22,000 to £26,000 per annum depending on experience.
Note to Recruitment Agencies
Work Location:
One location
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