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Service Manager-Part Time - Fort William, Highland, United Kingdom - AMP Clean Energy
Description
Job Description Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.
Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.We have a fantastic opportunity for a Service Coordinator to join our Service & Heat Supply team supporting the operations of the team.
Leading on the Service and Heat Supply team's invoicing and ensuring all heat supply is invoiced on a monthly basis with clients receiving all appropriate recordsLeading on financial analysis for the Service Scotland team including analysis of Job and Contract Profitability on Sage 200 and assisting with management of the business unit budget
Planning on site works and coordination of engineers
Supporting the Service Desk Manager and team to create service tickets and allocate to engineers
Covering the Service Desk Manager as and when required
Assisting with reviewing incoming service reports and supporting in actioning any follow up works as required
Support the Service Desk Manager and team to monitor boiler uptime on ISTA on a proactive basis and ensure uptime is maximised as per team KPIs
Being the point of contact for Heat Trust bi-annual submissions
Coordinating the procurement function of the Service and Heat Supply team, seeing through the procurement process for parts
Assisting with engineer van stock levels and tooling requirements and assisting the Parts and Stores Coordinator at Fort Wiiliam with stock management
Completion of subcontractor applications and renewals
General administration support duties as required to support the Service and Heat Supply team.
A passionate and driven individual who is an excellent communicator and is committed to providing outstanding customer service and satisfaction and has the following knowledge, skills, and experience:
SQA Highers or English A Levels or equivalent school qualifications
Sage Accounting software skills
You'll receive, ongoing training and development, be encouraged to work towards relevant accreditations and be able to map out a clear journey of progression within your role.
26 days annual leave entitlement plus 8 days for public holidays~ Life Insurance
~ Employer pension contribution
~ Healthcare Cash Plan
~ Access to advice, counselling, and support
~ Access to GP services
~ Shopping and lifestyle discounts
~ Discounted gym membership
Location:
AMP Clean Energy, Fort William Office, PH33 6SQ
Hours of work: 40 hours per week; Monday-Friday, 08:00-17:00 (1 hour lunch)
Office based
Contract type:
Permanent
If you require reasonable adjustments due to a disability or long-term health condition during the application or onboarding process, please contact us at We're here to support your journey.