Apprenticeship in Business Administration - Wirral, United Kingdom - PMA LTD
Description
An apprenticeship in a busy GP Practice to learn and support the admin duties of the practice as well as gaining a level 3 Business Administration qualification.
You will receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
Annual wage
£18,525
Working week
Eastham group practice is open 5 days a week from 8:00 - 18: hrs per week, days/shift pattern to be discussed on interview.
What will the apprentice be doing?
- Maintain and monitor the practice appointment system.
- Process telephone and econsults for appointments.
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
- Signpost patients to the correct service. Initiating contact with and responding to, requests from patients, team members and external agencies.
- Photocopy/scan documentation as required.
- Data entry of new and temporary registrations and relevant patient information as required.
- Input data into the patients' healthcare records as necessary.
- Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team. Manage all queries as necessary in an efficient manner.
- Monitor and maintain the reception area and notice boards. Support all clinical staff with general tasks as requested.
What training will the apprentice take and what qualification will the apprentice get at the end?
Enrolment on the Business Admin Level 3 apprenticeship with PMA Ltd and the following internal training:
- Internal Training (1-1 sessions, shadowing).
- Mandatory Training via TeamNet (internal staff website).
- Protected Learning Time (every quarter).
- Team Meetings that include training.
- Mentoring.
What is the expected career progression after this apprenticeship?
The offer of future employment at Eastham Group Practice.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- IT skills
- Customer care skills
- Administrative skills
- Team working
- Skills in Microsoft Office
Qualifications
- GCSE or equivalent English (Grade C/4) desirable
- GCSE or equivalent Maths (Grade C/4) desirable
Things to consider
Job Types:
Full-time, Apprenticeship
Salary:
£9.50 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Wirral: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work Location:
One location
Reference ID:
VAC
More jobs from PMA LTD
-
Nhs Secretary Apprentice
Huntingdon, United Kingdom - 3 weeks ago
-
Business Administration Apprentice
Bank Station, United Kingdom - 3 weeks ago
-
Apprentice Gp Recepionist/administration Assistant
Middlesbrough, United Kingdom - 3 weeks ago
-
Apprentice Business Administrator
Kingskerswell, United Kingdom - 2 weeks ago
-
Apprenticeship Administrator/receptionist
Thornton Cleveleys, United Kingdom - 3 weeks ago
-
Business Administration Apprentice
Ashford, United Kingdom - 2 weeks ago