Technical Account Manager - London, United Kingdom - Cherry Pick People

Cherry Pick People

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Technical Account Manager
East London & Hybrid Working
£40,000 to £60,000
Mid-Senior Level
Who they are?
Would you like to join a progressive company that strives to make a difference in environmental sustainability?
Do you have experience of BMS within commercial property? You 40,might be a Hard Services Manager, BMS Engineer, Energy Engineer or similar looking to join an exciting innovative ESG tech company that's really making a difference in the world

Company Profile:

This is your opportunity to join an expanding start-up, which is a multi-award-winning software company that provides a remote platform to improve building performance.

As a Technical Account Manager, you will be a key member of the Operations team ensuring the delivery of improved property performance to the clients, and a great customer experience overall.

Technical Account Manager Duties:

Onboarding new accounts (attending Sales handover meeting, acquiring details of site information, and setting up customer accounts)
Set up initial asset model and views, in collaboration with TSM
Provide ongoing account management to existing clients
Mentor/train junior members of staff
Arrange and attend regular customer meetings
Account retention and growth

Technical Account Manager Skills:

Experience of BMS and building services engineering
Understanding of building performance and energy efficiency
Experience in building and managing client relationships
Literate and numerate
Excellent oral and written communication skills
Highly organised with an ability to plan, prioritise and organise multiple accounts
Selfdriven, motivated, and eager to learn
Ability to work collaboratively in a team
Uses initiative and creativity to resolve problems

Diversity, Equity, Inclusion and Belonging (DEIB)

At Cherry Pick People, we're committed to cultivating an environment and placing individuals at companies that promote diversity, equity, inclusion and belonging.

We are a global community, and we believe our unique qualities should be celebrated because theyare critical to our innovation and relationships.

It's essential that you are comfortable to be your authentic self each and every day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities,neurodiversity, or otherwise.

Inclusion isn't just an initiative for us at Cherry Pick People, we strive to embed it within our culture and values.