Seafreight Booking Controller - Tilbury, United Kingdom - Uniserve Holdings Limited

Description

Fast-paced Seafreight environment? Progression path? Look no further

Uniserve is seeking a dynamic, enthusiastic Seafreight Booking Controller to join our team. You'll play a key role in handling import bookings, liaising with origin agents, shipping lines, and our client base.

Do you have:

• 2+ years' experience in seafreight?
• Strong commercial skills and client relationship management?
• Experience calculating costs and sales?
• Incoterms knowledge?
• Excellent communication (written and verbal)?
• Confidence liaising with clients and suppliers
• Strong relationship building skills.
• Confidence in meeting suppliers, clients, domestic or international.
• The ability to travel domestically when required, international travel not essential.

What you will be doing:

• Arrange client bookings with our overseas partners.
• Manage Standard Operating Procedures (SOPs) for clients and partners.
• Update internal systems and resolve customer queries.
• Utilise One World operating system.
• Manage carrier contracts and allocations.
• Support the sales team (including rate updates) during holidays.
• Train and develop the approvals team
• Report on shipping line allocations.
• Follow up on bookings within 48 hours.
• Respond to email queries promptly.
• Ensure cargo movement is cost-effective.
• Work collaboratively and follow company procedures.

This role offers a clear career path and rewards dedication