Life & Health Claims Specialist with Dutch Language - London, United Kingdom - Swiss RE

Swiss RE

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the role
We are looking for an experienced Life & Health Claims Specialist to join our EMEA L&H Claims team.

The immediate focus of the role holder will be the business of a key client with operations in Netherlands, Switzerland and Italy, while also supporting the work and initiatives of our wider EMEA Claims team.

The opportunity includes:

Independent daytoday assessment of L&H claims
Handling the portfolio of new and existing claims in accordance with Swiss Re's claims philosophy, policy and agreed service standards
Demonstrate strong partnership with clients and L&H colleagues
Together with your colleagues you will be the primary contact person for the Head of Claims of our clients and have meaningful interactions and discussions to assist in building a deep understanding of the client that allows us to align our claims interests and goals with those of the client.
Working closely with internal partners like Client Markets, Underwriting, Actuarial and the wider Claims community, to share claims trends, analyse and interpret data. As well as suggest appropriate interventions to improve the portfolio experience
Help to monitor the claims portfolio, perform client audits, and supporting Business Management and other L&H colleagues in the active and costeffective management of the business
Record and maintain accurate claims data on Swiss Re systems, and create business reporting
Contribute to projects, initiatives, and other activities such as development and rollout of Claims Solutions, preparation of seminars and trainings
Identify market threats and opportunities
Support the daytoday delivery of the claims value chain to clients in Continental Europe, communicating clearly with clients and enhancing relationships.

About the team
L&H Business Management EMEA is responsible for handling the inforce business. There are several teams including Claims, Technical Accounting, Actuarial Management, and Portfolio Management activities.

You will directly report to one of our L&H Claims Managers, each of whom leads a team responsible for claims in one or more EMEA markets.

About You

Formal qualification or study in either business, financial services, law or medical field
At least 5 years of experience in direct insurance or reinsurance claims management in the Netherlands, with focus on life insurance and disability products
Deep understanding of the Dutch Life & Health insurance market
Language skills: proficiency in Dutch. Good knowledge of English or other European languages are of advantage
Proven client relationship management experience
Significant awareness of market and portfolio dynamics, including the ability to anticipate and mitigate potential risks and opportunities
Training and presentation skills
Excellent oral and written communication skills
Data analytical skills
Problem solving approach
Ability to bring new ideas, develop solutions, followed by effective implementation
Paying attention to detail with the ability to step back and consider the wider commercial perspective
Claims management experience of other Continental European markets, e.g. Swiss or Italian is beneficial

#LI-Hybrid:

About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.

We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.

We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.

In our inclusive and flexible environment everyone can bring their authentic selves to work.

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