Guest Relation Manager - London, United Kingdom - Fallow

Description

Guest Relations Manager - Fallow and Roe Restaurant
Fallow Restaurants

Schedule :
Full-time, On-site

Fallow Restaurants and Roe (or as determined)
Fallow Restaurants prides itself on delivering exceptional culinary experiences paired with unparalleled hospitality.

Working closely with our senior and service teams, you will ensure that every guest receives personalized attention and a warm welcome, fostering loyalty and repeat visits.

Ensure VIPs and regulars receive exceptional service and hospitality.
Lead local outreach initiatives to engage with the community and drive business.
Establish and nurture relationships with top hotels, luxury brands, and businesses.
Represent the company at networking events and industry functions.
Manage customer database to support sales and business initiatives.
Maintain a flexible schedule, including on-site presence during service periods.
Customer-service oriented attitude with a friendly and approachable demeanour.
Ability to work on-site with a flexible schedule, including evenings and weekends.
If you are passionate about providing exceptional hospitality experiences and building lasting relationships with guests, we want to hear from you