Referral Case Officer - London, United Kingdom - Bromley and Croydon Women's Aid

Bromley and Croydon Women's Aid

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Bromley & Croydon Women's Aid is seeking to recruit a
Referral Case Officer to manage incoming referrals to our domestic abuse refuges and provide ad-hoc support to their residents.

We are a well-established and forward thinking independent domestic abuse charity, supporting women and children through a wide range of specialist services.

We are now seeking a self-motivated and experienced individual to join our dynamic team.

As a Referral Case Officer, you will manage refuge voids, take referrals and carry out risk and need assessments for prospective clients.

You will ensure the minimisation of void levels, taking all appropriate steps to enable new referrals into the refuge service.

You will work across all BCWA locations in Bromley and Croydon, introducing new clients to refuge, going through Policies, Procedures & House rules etc.

You will cover absences of refuge staff as and when required.

This will be a dynamic and flexible post, so the post holder must be able to act confidently and empathetically and be able to respond effectively to crisis situations.

The post holder should be able to work on their own initiative and as part of a team and must be well organised in order to manage a varied workload.

The person we are looking for will have proved experience in risk management and safety planning, as well as understanding and awareness of the issues facing women who have experienced domestic abuse.

Holding a full driving license, having access to a vehicle and be willing to travel locally is essential.

Job Title:
Referral Case Officer

Hours: 28 hours per week (4 days per week)

Contract Type:
Fixed Term until 31st March 2024

Salary:
£23,030 per annum (£28,788 FTE)

Application Deadline:
Interviews will be conducted on a rolling basis

Interviews:
Conducted on a rolling basis

Employee benefits we offer:

A friendly, flexible and valuesled organisation
Competitive salary
25 days of annual holiday, plus bank holidays (prorata for parttime)
Contributory pension scheme (5%)
Training to help you perform your role and support your professional development
Comprehensive Employee Assistance Programme and wellbeing support
Two Well-Being days and day off on Birthdays

As a trauma-informed charity we take mental health and wellbeing seriously, and offer clinical supervision/reflective practice to our frontline team.

If you have any questions about the role or recruitment process, please contact BCWA.

BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment.

To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.

BCWA are an Equal Opportunities Employer.

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