Training and Quality Lead - Stafford, Staffordshire, United Kingdom - QBE Management Services (UK) Limited

Description

Time Type:
Full time

Worker Type:

Employee To lead and develop a team of Underwriting Assistants and Assistant Underwriters in managing the workflow for the department in collaboration with the Senior Underwriters to prove an efficient and effective service to our customers.

We have a newly created role for a Team Leader to join our well-established, growing Stafford office in this permanent role with hybrid office/home working.

In this role you will lead and develop a team of Underwriting Assistants and Assistant Underwriters in managing the workflow for the department in collaboration with the Senior Underwriters to prove an efficient and effective service to our customers.

Complete performance and development reviews, ensuring objectives are aligned to business requirements, facilitate building skills and talent, recognise high performance and address under performance timely.

Lead and embed change projects and initiatives, working in partnership with underwriting, operations, IT and change to strive for operational excellence.

Complete monthly audit/quality checks to ensure underwriting standards and operational processes are met and adhered to.
Ensure the team complies with all legal and regulatory requirements to meet internal and external obligations
Clear people management experience, with the ability to support and develop colleagues
Excellent communication and stakeholder management skills
At QBE, we view our people as our most precious asset. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation

That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.

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