Regional Manager - London, United Kingdom - Soul Foods Group

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    Job Description

    WHO WE ARE:

    Soul Foods Group is a leading multinational quick-service restaurant franchisee. Founded in 1985, we are a family-owned business that has rapidly grown to own and manage almost 400 restaurants across the U.K. and Canada. We have recently received private equity investment to support our ambitious global growth plans. We work with some of the most beloved food and coffee brands, including Burger King, KFC, Starbucks and Taco Bell. Our mission is to make a difference to people's lives, their opportunities and their communities through great tasting food and coffee.

    OUR MISSION

    To make a difference to people's lives, their opportunities, and their communities through great tasting food and coffee.

    OUR VISION

    To build a global food and coffee business, rewarding an engaged and diverse workforce with career and life opportunities, connecting with communities through great tasting food and coffee, and making a difference by giving back in abundance.

    MORE ABOUT THE ROLE:

    We are looking for a Regional Manager who will lead the South Region Starbucks Operations team. You will build and embed the foundations for business growth and success through operational excellence focusing on Soul Foods Group and Starbucks UK priorities. You will also establish and develop strong Above Store Leaders who are focused on their teams and the customer experience conveying the Starbucks mission - "With every cup, with every conversation and every community – we nurture limitless possibilities of human connection".

    We are looking for a strong people leader, with a hands on, supportive approach and a real drive to achieve both operational standards and to exceed financial KPI's. This individual will be responsible for covering 35+ Starbucks stores in the South Region.

    YOU WILL DO*:

    • Coach and develop a talent pipeline, ensuring all Above Store Leader and Stores are fully staffed with trained and engaged teams.
    • To provide day-to-day leadership and support to your 3 District Managers
    • Drive sales and profitability within the Region, identifying opportunities for LSM activity and improved financial performance.
    • Within the communities in which we operate, support, and encourage your teams to become an integral part of their community.
    • Ensure that the teams you lead adhere to the brand standards within their stores at all times.

    *a more detailed job description will be available for candidates short listed for screening

    WHAT YOU WILL NEED:

    • Ideally, be educated to degree level in Business or Hospitality and have proven multi-unit QSR/ Food and Beverage leadership experience.
    • Have a demonstrable track record of leading successful multi-site operations teams to business success.
    • A strong commercial leader who has the natural ability to coach and develop teams.
    • Be an energetic person with strong interpersonal skills which include your ability to communicate effectively, work collaboratively, undertake business analysis, and leverage business acumen to provide strong coaching and influence your teams and peers.
    • Able to be 75% of the time in the field and prepared for some travel with overnights away from home.
    • Proof of right to work in the UK on a full time, permanent basis.
    • Full UK Driving Licence

    WHAT YOU WILL RECEIVE:

    • Part of a great team & the Soul family
    • 25 holidays days plus Bank Holidays
    • Company Car/allowance
    • Life Assurance
    • Private medical
    • Training & Development opportunities including Apprenticeships at every level
    • Joining an established, successful, and growing franchise.

    Soul Foods Group are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues. If you do require any reasonable adjustments or support during the application process; please contact

    Your data will be processed in accordance with Soul Foods Group of companies Data Privacy Notice for New Applicants. To view this document, please contact