Rail Enforcement Team Leader - Brighton, United Kingdom - Govia Thameslink Railway

Description

Rail Enforcement Team Leader - Brighton ( £38,758 + Sunday Allowance £25.48 per hour)

An exciting opportunity has arisen to support the Rail Enforcement Manager – Southern Network based in our Brighton location.

You will have the opportunity:

• To lead and work as a member of the Safer Travel Team. In conjunction with both contracted Security Staff and British Transport Police Officers to deter crime and anti-social behaviour.
• To offer outstanding levels of customer service to passengers whilst supporting Southern staff as required.
• To aid with crowd control and respond to emergencies, helping as required to the police and other emergency services.
• Ensure compliance with the Criminal Law, the Conditions of Carriage and the railway byelaws by people on the railway, minimising fare evasion and supporting other team members in their responsibilities.
• Act as an authorised collector within the Southern Penalty Fare Scheme an issue tickets to travel. Issue Penalty Notices for Disorder and Fixed Penalty Notices in accordance with the law.
• Carry out day to day team leader duties, which include first line people management responsibilities.