Customer Service Administrator - Exeter, United Kingdom - Momentum Security Recruitment

Momentum Security Recruitment
Momentum Security Recruitment
Verified Company
Exeter, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Control Room Operator / Customer Service Administrator

Shift pattern:6 on/4 off (x2 earlies, x2 lates, x2 nights, 4 off)


Location:
Exeter EX1

Salary:
£25,860 + overtime opportunities
Do you have strong customer service skills with the ability to work in a fast paced control room environment?


Based in Exeter you will join a professional control room team at a state of the art 24/7 control room which monitors sites across the UK.

If you have a strong work ethic with a passion for customer service and professionalism then this could be the role for you.


Applicants should meet the following criteria:

  • Strong customer service skills
  • Happy to work the following shift pattern: 6 on/4 off (x earlies, 2 lates, 2 nights, 4 off): X2 Earlies & , X2 Lates & , X2 Nights &
  • Strong administration skills
  • The ability to work under pressure in a professional manner

Responsibilities:


  • You will work in a small team responsible for monitoring client premises across the UK.
  • Operation of systems in a professional manner
  • Operation of remote monitoring systems
  • Respond to emergency situations in a professional manner
  • Liaise with emergency services when required
  • Respond and remain vigilant to threats and risks
  • Produce written incident reports
  • Manage crisis situations in a confident and calm manner
  • Respond to general queries
Momentum - Security Recruitment Specialists

  • Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.
Momentum Security Recruitment covers the following markets.

  • Corporate Security


  • Security Guarding

  • Management & Operations


  • Security Guarding

  • SIA licensed Officer & site personnel staff
  • Retail Loss Prevention, Audit & Fraud
  • Security Sales & Business Development
  • Electronic Security
  • Risk Management

Job Types:
Full-time, Permanent


Salary:
£25,860.00 per year


Benefits:


  • Company events
  • Company pension

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

Application question(s):

  • Are you happy working earlys, lates and nights as detailed in the advert?

Shift availability:

  • Night shift
(required)

  • Day shift
(required)


Work Location:
In person
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