Reception Supervisor - London, United Kingdom - Imperial College Healthcare NHS Trust

Imperial College Healthcare NHS Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Clerical Supervisor - Band 4

We are looking for a dynamic and highly motivated individual to head our reception team at Charing Cross Hospital. You will need excellent communication and organisational skills and be able to work under pressure and have previous supervisory experience

Reception is the first point of contact for patients, clinicians and other health professionals and therefore you will need the skills to deal with a wide range of issues and situations.

This role requires a flexible approach to work and will involve evening and weekend working within contracted hours on a rotational basis.

Charing Cross Hospital offers a comprehensive range of procedures over all modalities with both clinical and research work being undertaken.

As part of the first Academic Health Science Centre, our aim is to provide world-class healthcare to our patients through excellence in research, education and training.

Imperial College Healthcare NHS Trust comprises of five hospitals - Charing Cross, Hammersmith, St Mary's, Queen Charlottes and Chelsea and the Western Eye Hospital - and integrating with Imperial College London, offers 50 clinical specialties and has one of the largest portfolios in the country

The post holder will lead and facilitate the development of an efficient and high quality patient focused reception and administrative service across the Imaging Department.
To work within the Imaging Department in a supervisory role promoting professional and courteous conduct for all A&C staff in the Imaging Department.
To respond to and deal with a variety of often complex booking requests in a timely manner, whether by telephone or in person, ensuring that patients are booked according to clinical priority and in chronological order taking the need to ensure that appointment slots are not wasted.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.

Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.

Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.