Reception Team Leader - Sheffield, United Kingdom - University of Sheffield

University of Sheffield
University of Sheffield
Verified Company
Sheffield, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We have an exciting opportunity in the Faculty of Social Sciences for someone with a passion for
excellent customer service who is looking to use their skills to improve the customer service
experience for the newly built Faculty of Social Sciences building.

You will oversee the day-to-day operation of the Reception whilst acting as a main point of contact
for Reception staff, offering support and providing mentoring, training and implementing new Reception procedures.


Your commitment to customer service and willingness to work across team and departmental boundaries will ensure our staff and students get the best possible experience when they visit the reception.


You should have experience of using Google Apps and competent IT skills including the use of Microsoft Office packages with the ability to support students and staff from a wide variety of cultures and backgrounds as part of a friendly and professional team.

With world-class facilities, ground-breaking research and cutting-edge thinking, we are seeking
active role in maintaining and enhancing the customer facing Reception for the Faculty of Social
Sciences.

We're one of the best not-for-profit organisations to work for in the UK.

The University's Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.


We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect.

We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
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