Customer Service - Sutton, United Kingdom - Kenneth Brian Associates

Kenneth Brian Associates
Kenneth Brian Associates
Verified Company
Sutton, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job description

Customer Service Executive - £21,000-£23,000
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team


This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.


Specific responsibilities of the role:

  • Handling incoming calls
  • Asking pertinent questions to obtain accurate information
  • Handling complaints
  • High volume call handling
  • Liaising with internal and external contacts
To be considered for this role, you will need:

  • Experience ideally in a telephone based role
  • If not, experience in a customer service environment such as pubs/retail would be great
  • Confidet and able to work in a fast paced environment
  • Ability to prioritise
  • Strong written and verbal communication skills

Job Types:
Full-time, Permanent


Salary:
£22,000.00-£23,000.00 per year


Schedule:

  • Monday to Friday

Work Location:
One location


Job Types:
Full-time, Permanent


Salary:
£22,000.00-£23,000.00 per year


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Sutton,

Greater London:
reliably commute or plan to relocate before starting work (required)


Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Work Location:
One location
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