Bank Customer Experience Advisors - Bristol, United Kingdom - Alliance Homes Group

Alliance Homes Group

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bank Contract:
hours per week

Needed on:
Monday, Wednesday and Friday

About the role:

We are looking for a Bank Worker to support our Safer Homes team.

You will be outbound calling our customers to arrange and book in their Gas, Electric, HSI, Solid Fuel, Pull Cord or associated compliance servicing appointments.

There will also be some administrative tasks such as booking these appointments into our systems.

The weekly hours of this role would be dependent on the need of the team and could be up to 24 hours per week, typically on a Monday, Wednesday or Friday.

About you:

We are looking for someone with great communication skills, particularly via phone, who can communicate with a wide range of organisations and people.

You will understand the importance of clear, concise and professional communication.

You will have experience of Microsoft Office and be able to use in-house databases effectively.

What do you need to do?

Show your interest by uploading your CV (Click 'Apply' at the top of the page').
An interview will be arranged if you match the criteria for the role
If successful, you will be placed on our Bank of Customer Experience Advisors to be contacted when needed.

At Alliance we want to create places to live that our customers are proud to call home.

Our teams care about the lives of the people who live in our 6,500 homes. We want our customers to belong, feel safe, and thrive in a successful community.

Our values are what makes us tick.

Our colleagues bring their
AGAME to deliver great services and to support each other to be the best they can be.

AMBITIOUS FOR ALL** - We are one team, aiming high for our customers.

GENUINE** - We are authentic and encourage everyone to be themselves.

AWAKE TO OPPORTUNITY** - We are constantly curious and drive innovation through collaboration.

MAKE THE DIFFERENCE** - we are proactive and strive to make a positive impact.

EFFECTIVE** - We are professional and can be relied on to achieve consistently good results.