Quality & Compliance Officer - Taunton, United Kingdom - Unite Professionals Ltd

Unite Professionals Ltd

Verified Company

Taunton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Quality & Compliance Officer

Location:
Taunton

Salary:
£30,000-£35,000 pa depending on experience + Bonus structure (10%) +

Company Pension

Hours: 40 hours per week (Full-time / Permanent)

Annual Leave:34 days including bank holidays

Company background
Unite Professionals Ltd is one of the leading privately-owned nationwide providers of Case
Management and Rehabilitation, working with clients who have suffered catastrophic and life
- changing injuries. Established over 10 years ago, Unite Professionals is highly regarded within the industry working with solicitors and insurers to provide the best outcomes for our clients.

Main Purpose of the job:

To take the lead in developing and implementing company-wide compliance, risk, and audit systems and processes.

To undertake compliance, auditing and risk activities within the business and advise the management team on possible risks as well as resolving items through day-to-day activity.

To implement and maintain good governance across the business working both with and as part of the management team.

Key Responsibilities:

Compliance

Responsible for review and updating of company policies.
Advise management on the company's compliance with laws and regulations through detailed reports.
Assess company operations to determine compliance risk.
Ensure all employees are educated on the latest regulations and processes.
Ensure all Associate Case Manager registration documentation is checked annually.

Database

Regularly audit our database procedures, practices, and documents to identify possible weaknesses or risks.

Third Party Suppliers

Regular review and audit of all third party rehabilitation suppliers to the business.
Provide regular reporting on the suppliers and identify with the Operational & Clinical

Team improvements & risk areas.

Insurance policies

To work with the Management Team to review all insurance policies and ensure compliance of policies within the business.
To support the annual renewals of company insurance policies.

UK GDPR

To work alongside the Management Team as a point of contact with staff, clients, customers, and stakeholders for UK GDPR.
To work alongside the Management Team on Data incident reports & monthly reporting.
Participate in meetings with managers to ensure privacy by design at all levels.
Regularly review IT feedback to ensure cyber security compliance.

General

Key member of the Management Team to assist with the ongoing development, implementation, and review of operational policies and procedures identified as being required.
Seek, develop, and nurture positive working relationships across all sectors to support the rehab services.
Build alliances and partnerships with other relevant/related organisations.
Contribute to the effective flow of information within the organisation.
Other duties from time to time to support the core business.

Key relationships

Clinical Management & Operational Team
Case Managers
Finance Team
Management Team
Supply Chain

Person Specification

Critical problemsolving ability
An ability to analyse and interpret information quickly
An interest in rehabilitation of injured individuals
An understanding of IT and cyber security
Project management skills
Selfmotivated and ambitious with high standards
Selfstarter with capacity to work independently as well as a team player that can help motivate and inspire work colleagues to deliver the same standard and instil a desire to achieve Company objectives
Excellent communicator with both internal and external customers