Maintenance Services Business Support Officer - Glasgow, United Kingdom - Scottish Prison Service

Tom O´Connor

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Tom O´Connor

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Description
The post holder is required to work closely with all management levels within the maintenance team.

This role is an integral part of the regional Estates service delivery team and will provide process support - providing expertise in the planning, co-ordination and monitoring of maintenance services across all Establishments within the area ensuring all are compliant with legislative tasks and standardisation of the administrative functions.

This will include the day to day Management and recording of the Computerised Maintenance Management System (CMMS) throughout the area where this supports maintenance activities.

Co-ordination of both National and Local Engineering Maintenance Contracts (NEMC & LEMC's), co-ordination and recording of the area training and liaising with the Technical Training and Business Development Manager (TT&BDM).


The post holder will manage and develop systems that support the data collection, auditing, performance measurement and provision of management information to support continuous improvement.

The post holder will have responsibility for the area administration of the Agresso finance system

  • ResponsibilitiesLine management responsibility of area estates administrative staff, ensuring compliance with processes and procedures. Central liaison point for the area and the TT&BDM


Co-ordinate (for all staff in the area) all identified statutory core to role training courses with TT&BDM - this may include liaison with external training providers.


  • Be responsible for the CMMS system (including provision of local training) with the aim of assisting in maintenance performance and asset management ensuring that CMMS is updated to reflect changes in use etc. Undertake regular checks and audits of CMMS to ensure compliance
  • Ensure regular production of accurate/ reliable management reports on request and provide senior managers with performance reports e.g. progress on all planned maintenance and reactive repairs, project updates, finance etc
  • Coordinate identified NEMC and LEMC maintenance visits across the estate area. Populate CMMS calendar with NEMC/LEMC contract information.
  • In conjunction with the HQ Systems Administration Manager (SAM) ensure that uptodate PPM schedules for all Establishments within the Area are entered onto the CMMS and that reports are produced in the agreed format contribute to the design and effectiveness of these.
  • Secretarial support to the area estates team for management meetings at each establishment including but not limited to project prestart/progress meetings and any other meetings deemed necessary.
    Person Specification
  • Qualification Requirements
  • The job holder should hold qualifications at Higher grade or equivalent, or relevant experience.
  • Knowledge, Skills and Experience Requirements
    Technical
Extensive Experience in the use of Microsoft packages including Excel, Word, Outlook, PowerPoint and Databases.


Essential

Financial
Experience of payment authorisations for transactions and coordination of monthly returns.

The job holder is required to be competent in IT Finance Systems and act as a point of contact for other general users of the system.


Essential

Administration


Evidence of fully developed administration, data input and analysis skills with knowledge of organisation required to have a fully operational pre planned maintenance programme.


Essential

  • Behaviour Requirements
  • Listen & Communicate
  • Plan & Organise
  • Support & Motivate
  • Selection method 1
  • Interview

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