Spa Receptionist - Sutton Coldfield, United Kingdom - The Belfry Hotel & Resort

The Belfry Hotel & Resort

Verified Company

Sutton Coldfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a fantastic opportunity for a Spa Receptionist to work in our dynamic team at The Belfry, England's leading Hotel and Resort.

After a beautiful refurbishment we now have 319 bedrooms, Rosette standard dining, five food and beverage outlets, fantastic leisure facilities including our 20 treatment rooms & pool and of course, what we are famous for golf.

Hours

This role is mostly at the weekend, but also may be required to pick hours in the week to cover holidays.

The Belfry Spa

The Belfry Spa has 20 treatment rooms, a relaxation room, a mani-pedi station, whirl pools, swimming pools, our famous 'fire and ice' experience and more.

We offer a range of Espa treatments and our spa therapists are passionate about delivering personalised treatments in stunning surroundings.

About the role
Set within the busy Spa, as a Spa Receptionist, you will deal with all spa bookings and arriving / departing guests

Your role will include:

Identifying opportunities to recommend treatments
Recording accurate details and requirements of bookings
Answering telephone queries
Providing guidance and assistance with retail products

About you

Experience within a spa environment or hotel reception environment is desirable but not essential
A high energy, salesfocused individual
Excellent attention to detail and organisational skills
Approachable and friendly
This is a fantastic opportunity for someone looking to develop their career within the resort

Salary

The on-target earning potential for this role is £9.87 - £10.18 hourly rate, compromising of a base hourly rate of £9.28 - £9.59 plus a qualified estimate of £0.

59 gratuities per hour

Benefits

Fantastic resort discounts that include: gym membership, rooms, golf, spa, food and beverage, and retail
Meals on shift in our canteen
Access to lifestyle discounts at highstreet restaurants, retail outlets and days out
We offer Wagestream to all employees, enabling everyone to track earnings, save, access wages before they are paid, and seek financial advice
Healthcare schemes: life assurance, 24hour GP, health cashplans
Team social events throughout the year

INDHOTEL