- Deliver a professional, welcoming and market leading 'front of house' service that ensures all customers receive a warm, engaging and professional welcome and that all enquiries are dealt with in an effective and efficient way.
- Health, Safety & Environmental conformance as well as actively promoting and role-modelling safety performance across all L&D activities.
- Co-ordinate schedules, room bookings, equipment and materials required for learning activities across the site.
- Ensure all necessary site-related documentation is completed accurately and when required by internal and external customers.
- Deliver required support to the centralised Administration Team with new-start and all other learner activities, to ensure that all these activities are processed efficiently to support the business, the trainee and the training programme and are in line with business procedures, quality procedures and set timescales.
- Support for government funding procurement (in Scotland/England/Wales,) at a local level through ensuring that all documentation is completed to the required standard and processed in line with quality procedures.
- To maintain and update important learner information on internal and external databases, including the company systems. This aspect includes the localized monitoring and processing of all essential qualification and certification data for all learners .
- To ensure that stationary ordering for the Academy is efficient and cost effective.
- Effective operation of all IT software and systems.
- Identify any operational and regulatory risks, escalating as appropriate.
- Previous experience in a busy administration technical role, in a regulated organisation.
- Great front of house, customer service skills
- Proven experience in dealing with high volume logistics.
- Proven experience of compliance with HSE process and practices
Academy Site Administrator - Leicester, United Kingdom - Centrica
Description
We are Centrica We're so much more than an energy company. We're a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we're powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you're developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.
Your work here isn't just a job – it's a mission. We all play a vital role in energising a greener, fairer future .
We have an exciting opportunity for an Academy Site Administrator who will be responsible for providing a full and complete administration service for all the site and learning requirements at the Academy, especially in relation to the provision of a professional front of house service for all customers. This includes a complete administration and coordination service for the site and the logistical support at Academies for all internal and external customers.
You'll be responsible for scheduling, documentation and reporting related to all Health and Safety, property and facility aspects in the designated Academy site.
Location: This role will be site based on site in at Leicester - Monday to Friday, 8am – 4.30pm
Key accountabilities of the role:
Essential Skills & Experience Required:
We are proud to be recognised as a disability-confident employer . Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone.
We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.
Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.
In addition, after listening to what matters most to them, we have tailored our well-being & benefits package around our employees.
Competitive salary and bonus potential
Employee Energy Allowance at 15% of the government price cap
Pension scheme
Electric car lease scheme
33 days holiday allowance, inclusive of public holidays, and the option to buy up to 5 additional days
Excellent range of flexible benefits, including technology vouchers & travel insurance
We are committed to creating a cleaner and greener future. And we're making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.