Administration & Business Support Officer - Dartford, United Kingdom - Trafalgar Entertainment

Tom O´Connor

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Tom O´Connor

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Description

JOB DETAILS:

***
Job reference
REQ00769


Date posted
22/11/2023


Application closing date
29/11/2023


Location
Dartford


Salary
£13.00 per hour


Package

Contractual hours
0


Basis
Zero


Job category/type
Administration


Job description

Job Advert -

_Administration Support Officer - Orchard Theatre, Dartford_

Reporting to:
Administration Manager


  • Trafalgar Entertainment connects people through creative, innovative experiences by providing inspiring entertainment for everyone for life. At

Orchard Theatre we are now recruiting for

an

Administration Support Officer to join our team. Shifts are flexible/variable and include evenings, weekends, and holidays.

  • Here at

_Orchard Theatre _it is an exciting, fast-paced environment with a variety

of shows, plays, music and comedy

,

as well as some community events.

  • We offer opportunities for advancement with regularly scheduled development training sessions as well as crossrole training.

About the Role

  • The main purpose of the

Administration Support Officer is to offer a supporting role in both administration and business support to ensure that the need of the business are met.

  • Support the AM to ensure staff members and managers are aware of and kept abreast of changes to Company policies, procedures, documents and information.
  • Assist the AM in developing, coordinating and annually reviewing any local policies, templates and/or practices required for the venue's operation.
  • Follow effective communication systems, ensuring all staff members, internal and external partners are at all times fully and accurately briefed.

Employment and Payroll

  • Accurately prepare, disseminate and monitor the return of employment contracts and all associated paperwork in accordance with payroll deadlines.
  • Under guidance of the payroll department, maintain and submit all required payroll information, ensuring all venue staff are paid accurately and on time.
  • Process timesheets, overtime and other expense claims in a timely manner, ensuring appropriate authorisation in accordance with company policy.
  • Maintain and keep up to date electronic and manual personnel records for all venue staff in line with Company guidance and data protection legislation.
  • With the aim of sourcing, recruiting and retaining the best talent, support recruiting managers, as and when required on staff engagement, including advertising, references and right to work checks, ensuring legislative procedures are adhered to.
  • In liaison with line managers, coordinate and oversee attendance record keeping, including working time, annual leave and healthrelated absences.

Programme co-ordination

  • In liaison with the AM, accurately and efficiently prepare, disseminate and monitor the return of show/event contracts, advances, settlements and ancillary correspondence, as appropriate.
  • Maintain and grow positive working relationships with clients and potential clients, including commercial and community promoters, producers and hirers, enabling continuing programme liaison in the absence of the Theatre Director.
  • Support the AM with maintaining the venue's electronic show and event diary (Artifax).

Financial

  • Support in accurately accounting for administration budgets such as stationery, office equipment, telephones, training, recruitment and postage.
  • Support with petty cash (or equivalent system) as required in accordance with Company policy.
  • Process credit card and banking transactions as required.
  • Prepare and disseminate, as required, accurate and prompt financial data such as (but not limited to) transaction records, purchase orders and invoices in accordance with Company financial policies, guidance and systems.

Administration

  • Support in maintaining the venue's electronic and manual filing systems and records.
  • Provide general administrative support as required including office management, reception duties, meeting clients, diary management, telephone answering, organising post, couriers, general supplies etc, as required.
  • Ensure satisfactory storage, organisation, maintenance and security of stationery and officerelated stock and machinery.
  • Support The Orchard Theatres management team in organising and managing electronic and paperbased business documentation, ensuring it is kept up to date.
  • Organise, attend and proactively contribute to meetings as required, preparing agendas, acting as note taker and observing sensitivity and confidentiality where appropriate.
  • Respond to, in accordance with the company's policy, customer feedback and ensure customer satisfaction for every interaction.
  • On a monthly basis, prepare and gather information from appropriate managers required to report to Dartford Borough Council.

Health & Safety

  • Support managers in the dissemination, implementation and promotion of Company and local health and safety procedures

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