2nd Line IT Engineer - Tewkesbury, United Kingdom - Dyson

Dyson

Verified Company

Tewkesbury, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Site Engineer

Do you want to work for an organisation who are committed to develop their teams and be global leaders within their sector?

The company is keen to train and develop an individual who can confidently work autonomously in the role with support from their established team.

Salary offering up to 32k

Permanent

REED Technology are pleased to be working with a leading professional services company who are looking for a new ICT Support Technician to join their growing team.

The role is based in Tewkesbury - located close to the M5.

What will you be doing?
You will be supporting and maintaining hardware, including local networks, software, and fault logs, interfacing with the Server Engineers. You'll work with the IT Service desk taking corrective action on faults and breakdowns ensuring all services are sustained.

You'll need to be a confident communicator to coach and guide users on troubleshooting and ensuring compliance on IT policies/licences.

You will need to advise, agree, and implement the distribution, use and best practice of software across available hardwareto optimise end user efficiency.

What we need from you?

Experience in delivering IT support to a range of suppliers at all levels.
Clear understanding and knowledge of Windows operating systems, Microsoft office software, Mac OS & Google support
Proficient with PC hardware repairs and troubleshooting for both Mac OS and Windows Products.
Confident and an expert in customer service
Excellent communication skills

Benefits Package: