Customs Supervisor - Manchester, United Kingdom - Deluxe recruitment

Description

Customs Supervisor - Manchester

Working hours:

Monday – Friday, 8.30am –5.30pm.

This role is office based.

Salary:

£30,000 to £34,000 per annum, depending upon experience.

Duties and Responsibilities:

Responsibility of various areas of the Customs process including, but not limited to:

·Import/Export customs entries, Transit documents, Bond documents, Reds and Customs amendments.

·Understand and execute the departments vision of good business development in order to successfully move Ocean and Road products.

·Complete all Import, Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction.

·Report any amendments to the customs declaration forms to line manager.

·Complete ad-hoc and spot checks on customer entries and submit reports to line manager and Head of Department weekly.

·Provide training to new starters on the Customs system and procedures and continued support to the current team.

·Create training programs for new starters and existing staff on Customs systems, procedures and Import/Export regulations.

·Assisting with Import/Export Compliance issues and queries.

·Create new and maintain current SOPs for the department.

·Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager.

·To provide support to the Import function where able and dependent upon capacity and to support the Import supervisor where required.

·Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format.

·Implement and improve new efficiencies in customer workflow in conjunction with line manager.

·Ensure all Import/Export operational activities are completed on time.

·Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay.

·Support the Head of Customs with any given customs compliance tasks in line with the development plan.

·Quickly escalate issues and resolve Customs problems.

Skills and Competencies:

·Previous experience as a Customs E.T.S.F or in a similar role preferable (experience in freight over two years desirable)

·Quality organisational skills and ability to manage many tasks or projects at the same time.

·Ability to prioritise own workload but also be able to work as part of a team

·Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.

·Must have an analytical skill, with a high level of attention to detail.