Marine Claims Manager - London, United Kingdom - Harrison Holgate

Harrison Holgate

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A leading Lloyd's Broker have a new opening for a Marine Claims Manager.

The successful applicant will be responsible for the handling of claims emanating from the Marine division and have a strong Cargo background along with Marine Transportation andAviation Claims experience.

Other duties will include the claims broking of Marine and Transportation claims.
This will be a hybrid role, with lots of scope to work from home.

Responsibilities:

Oversee and manage the operation of claims for the division in London, actively helping to maximise new business opportunities and achieve a high retention rate on existing accounts through expert knowledge and support.

Provide technical support to team and colleagues as and when necessary, in particular, assume responsibility for management of marine and transportation claims in London, dealing with all technical and claimant issues.

Maintain a professional attitude towards the team, being seen to support the decisions of the management team at all times.

Liaise fully with Account Handlers on the progress of a claim as and when require, updating financial information and issues that may arise from within the claims process.

Deliver an effective and speedy claims administration and settlement service to clients. In doing so, operate accurate and efficient practices and procedures meeting all company and divisional targets.
Accountability for the timeliness and accuracy of work carried out with appropriate issues escalated accordingly.

Act as point of contact and take full accountability for all claims, representing the Group to clients, underwriters, brokers, agents and others as appropriate.

Deal with general enquiries on all claims handled by the claims team when required.
Use a variety of sources, including own experience, to assess validity of potential claims. Additionally, confirm value of potential claims using appropriate information.
Maintain additional data records as required in particular, monthly claims spreadsheets.