Customer Service Advisor - Cambridge, United Kingdom - Places for People
Description
We are Derwent Students, we are a 'profit for social purpose' organisation providing affordable student accommodation.
We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in.
More about your role
The Customer Service Advisor role will be the first point of contact for customer enquiries and providing appropriate advice and information.
As a Customer Service Centre Advisor you will be the students point of contact to process student bookings, payments and to process any welfare concerns that may be highlighted to you.
More about you
To be successful within this role experience in a Customer Service focused job is essential, you will enjoy communicating with people and have a passion for delivering a great service.
The ideal applicant will need to demonstrate good Excel skills, will need be solution focused and will have good administration skills.
You will have the ability to demonstrate a flexible and positive 'can do' attitude and to become quickly established to add value to the business.
The benefits
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for.
We like to invest in our people; therefore, the successful job holders will have the opportunity to go undergo training within the company including the opportunity to enrol on apprenticeship courses.
- Pension with matched contributions
- Excellent holiday pay and sick pay
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What's next?
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
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