Estates Assistant - London, United Kingdom - University of Bristol

    University of Bristol
    University of Bristol London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    The role

    The University of Campus Division has a full-time position for an enthusiastic and motivated person to join our team and help us provide the best possible front-of-house service to the University of Bristol. The role is critical in ensuring that all students, visitors, and occupiers receive a professional service. You will be required to work both as part of a team and independently to deliver the high standards required by the University.

    What will you be doing?

    As part of Campus Operations, you will work in different buildings across our estate. Estates Assistants undertake a broad range of responsibilities, including some reception duties, delivering, sorting and collecting of post, checking room bookings and performing fire compliance testing. You will also complete general manual handling tasks, including setting up rooms for meetings or events, removing rubbish where appropriate and ensuring building entrances and steps are clear and tidy.

    You will deal with a wide range of enquiries from University staff, students, and members of the public, giving the most efficient and accurate help and advice in a friendly, calm, and welcoming manner. As the 'face' of the University, you will provide a positive experience to everyone you encounter.

    Working pattern: 35 hours per week, Mon – Fri, variable shift pattern to include early starts (0700), late finishes (midnight) and covering multiple locations, so flexibility required.

    You should apply if

    You have previous experience in a customer-focused environment. You will be a people person who is positive, helpful, and caring.

    You will have good IT skills, including being comfortable using Outlook, Excel, and Word. In addition to your experience, you will have strong communication skills, including the ability to be polite, welcoming, and empathetic to all.

    Benefits of working for the University

  • 23 days of bookable annual leave per year plus 7 University closure days
  • Automatic entry to a generous pension scheme
  • Inclusive culture, valuing the diversity of thought, beliefs, and background.
  • Staff discounts including annual bus fares, University gym and cycle to work scheme.
  • Opportunities to build your skills and to progress your career.
  • Supportive and rewarding working environment.