Operations Executive - Greater Bristol Area, United Kingdom - Freja

Description

Job Title: Operations Executive

Salary: £35k

Location: Bristol (hybrid)

Experience: 3 years experience in operations, ideally in a similar high growth business (FMCG, DTC)

Freja is a high-growth, multi-channel food and wellness brand. We've grown the business to an 8 figure run rate and become the category leader since launching in 2020. Our products are award winning, delicious, healthy and sustainable

Reporting into the Head of Operations, we are looking for an Operations Executive to have an integral role in ensuring the smooth running of our operation, ensuring availability and on time deliveries to all partners. Working closely with our 3PL providers, you will deal promptly and professionally with day to day issues within the supply chain. You will be responsible for maintaining stock levels across all territories, and alongside the Head of Operations, organise the procurement of raw materials, packaging & finished goods across our growing number of suppliers.

For the right candidate, this role can evolve over time in line with the exciting trajectory of the business, across EU and US markets.

Areas of Responsibility -

• Responsible for the day to day running of the supply chain, to ensure smooth deliveries, and to maintain stock levels across all territories in which we operate
• Manage our 3PL providers, dealing promptly with any issues that arise across our network
• Work closely with our internal team, and our retail & wholesale customers directly, to manage demand and build relationships with them to ensure we provide a best in class service level
• Organise inbound deliveries in line with production plans, and maintain optimum stock levels of finished goods, packaging & raw material across our UK & EU supply chains
• Support the Head of Operations with the development & implementation of new projects as and when required
• Use our ERP system for all daily functionality and help to build internal business processes so that we grow efficiently

Job Requirements & Skill Set -

• Prior experience in operations/ account management in a similar business
• Excellent all round communication, ability to flex your style and build relationships at all levels of the business
• Detail oriented, whilst being able to see the bigger picture
• Challenger, someone who isn't afraid to ask questions and think outside the box
• Knowledgeable (or quick to learn) with business software
• Open, honest, enthusiastic and authentic

Important: This is a remote-first role, with regular face to face meetings in Bristol, and fortnightly meetings in Stroud, Gloucestershire.

What's in it for you -

• The opportunity to play a key role in a growing challenger brand
• A chance to progress professionally as we rapidly grow our business, with the role growing in scope to EU and US projects
• Competitive salary + company performance bonus
• Hybrid remote-first role, with regular face to face meetings
• 25 days holiday (plus bank holidays)
• All employees will have EMI share options, giving them the opportunity to participate in our success
• The tech you need to get the job done
• Allocated budget and time off for personal and professional training and development
• Plenty of bone broth