Customer Operations Administrator - Royal Tunbridge Wells, United Kingdom - Logistics UK

Logistics UK
Logistics UK
Verified Company
Royal Tunbridge Wells, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Logistics UK, the new name for FTA.

We're one of the biggest business groups in the UK, representing the entire industry with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers.

We have not changed our focus or the critical services, support and advice we provide to our members.

The Customer Operations team provide support, assistance and information to members, non-members and colleagues.

This busy department is the primary point of contact for our customers and the aim of this role is to provide a memorable and positive experience for all.


Working in partnership with Logistics UK internal stakeholders, the Customer Operations Administrator role is responsible for setting up new contracts and administering renewals, as well as providing support, assistance and reports to both internal and external customers.


Requirements:


Key Qualifications & Skills:


  • Customer focused approach.
  • Exceptional telephone skills with a professional and confident communication style.
  • Strong analytical skills and the ability to use IT systems including, Word, Excel and CRM databases.
  • Reliable, punctual and possessing welldeveloped planning and organisational skills.
  • Team player with an ability to work cross functionally.
  • Demonstrate the company values (Reputation, Excellence, Togetherness & Dynamism).

Benefits

  • 25 Days Holiday Plus Bank Holidays
  • Christmas Working Arrangement
  • Contributory Stakeholder Pension Scheme or Auto Enrolment
  • Life Assurance (3 x Annual Salary)
  • BUPA Health Cash Plan
  • Contractual Sick Pay


  • Health Assured

  • Free Confidential Employee Assistance Programme
  • Annual Salary Review
  • Employee Referral Scheme
  • Values Award Recognition Scheme
More jobs from Logistics UK
See all jobs of Logistics UK