- 5+ years' experience in a Retention/CRM Marketing role
- Consumer-oriented approach, ability to build consumer-friendly messaging
- Outstanding execution skills with strong attention to detail
- Organised with outstanding work planning and time management skills
- Excellent communication skills and confident presenting to teams
- Experience of analysing metrics and data to guide decisions and make recommendations
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Loyalty Marketing Manager - Surrey, United Kingdom - PSD Technology Contracts Ltd.
2 weeks ago
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Description
Job Description
CRM - Marketing Manager - Loyalty - Rewards - Retention
12 months; Inside IR35
1 to 3 days/week onsite
Working within the CRM and Media teams, you will be responsible for the delivery of customer life cycle marketing communications to drive customer satisfaction, retention and upgrades across European markets.
You will take responsibility for creating, adapting and delivering campaigns for mobile and consumer electronic customers, improving customer retention and optimizing lifetime value.
This is an exciting role with huge career growth prospects as you will be joining in a period of fast company growth in their direct channels fuelled by increasing demand and external investment.
This is a hands-on delivery role focusing on campaign planning and delivery across our owned channels (email, push and app) and paid channels (display, social, search) across our entire customer life cycle; Welcome, In-life, Retain, Re-Connect. You will work with our agency to develop comms as well as the CRM Ops team to implement.
You will be comfortable and excited by a fast moving and changing environment and have experience in CRM marketing where retention has been key. This role will be ideal for someone who is looking to develop their CRM experience further and explore how to use 1st party data in paid media channel to drive an impact on growth.
SKILLS AND EXPERIENCE
If you would like to be considered for this contract please submit your CV for immediate review.