Customer Service Executive - Beckenham, Greater London, United Kingdom - EPML LIMITED
Description
Do you have experience in Property or Facilities Maintenance?Are you looking for you next exciting fast paced role?We are a fast growing Facilities Management company based in South East London, looking for a new member to our team.
The right candidate should have extensive knowledge of customer service, obtained through practical experience using established IT and telephony systems.
Role Responsibilities:
Answer incoming calls / monitor and respond to emails for the businessLiaise with engineers in the field to book jobsLiaise with clients and tenantsJob Flow ManagementLiaise with third party companies and partnersPrevious experience of customer service, data and call handling.
Very good oral and written skills, which facilitate effective communication with external clients, suppliers and peers.
Enjoys a fast-paced environment and to be able to adapt to changes.
Ability to work on own without supervision.
To be able to work to daily set deadlines.
Accuracy and attention to detail is important.
Excellent knowledge of Microsoft Office products.
Team PlayerSupportive attitude and a willingness to share knowledgeExcellent Multi-TaskingWell organised and proactiveUnderstands the meaning of job ownershipExperience using Big Change Job allocation software would be beneficialThe CompanyA growing well established Niche Plumbing & Maintenance company based in south east London.
We are committed to supporting our clients as the trusted outsource partner.Our aim as an organisation is to offer our dedicated expertise in the field of plumbing and property maintenance, providing our clients with an essential maintenance services.
Job Types:
Full-time, PermanentSalary: £25,000.00-£28,000.00 per yearBenefits:Company eventsCompany pensionSchedule:8 hour shiftApplication question(s):Are you able to multitask?
Work Location:
In person