- Ensuring timely and accurate uploading of the nursing rota onto an electronic rostering system.
- Frequent liaison with ITU nursing staff in respect of amendments/requests etc, seeking guidance and direction where appropriate from the Ward Sister/Charge Nurse or a Nurse in charge of the ward area.
- Designing and regularly producing reports against KPI's from the electronic rostering system.
- General system administration
- Developing and maintaining robust working relationships with clinical and managerial staff across the site and wider Health Board in order to act as a co-ordination point for admissions and discharges.
- Recruitment / Employment documentation. To maintain a database of staff statutory/mandatory training alongside other staff training databases.
- To assist with the inputting of data for the Outreach & teams, collating information for reporting.
- To assist the PDN in organising multi-disciplinary meetings/training sessions.
- To type letters related to staff absence or workforce issues as requested by the Ward Sister/Charge Nurse/Matrons
- Ensuring timely and accurate uploading of the nursing rota onto an electronic rostering system.
- Frequent liaison with ITU nursing staff in respect of amendments/requests etc, seeking guidance and direction where appropriate from the Ward Sister/Charge Nurse or a Nurse in charge of the ward area.
- Designing and regularly producing reports against KPI's from the electronic rostering system.
- Periodical auditing of information within the nursing rota.
- General system administration
- Developing and maintaining robust working relationships with clinical and managerial staff across the site and wider Health Board in order to act as a co-ordination point for admissions and discharges.
- Maintain close communication with the Nurse in Charge over bed capacity issues in order to inform decision-making and convey information to other directorates within the Health Board. Communications can often be complex and sensitive and the post holder will be required to respond appropriately.
- To gather information and produce an accurate position statement on ITU capacity to inform the hospital management team.
- To be responsible for monitoring and reporting of delayed transfers of care.
- Recruitment / Employment documentation. To maintain a database of staff statutory/mandatory training alongside other staff training databases.
- To assist with the inputting of data for the Outreach & teams, collating information for reporting.
- To assist the PDN in organising multi-disciplinary meetings/training sessions.
- To demonstrate the electronic systems to new starters.
- To take the lead on completing starter/leaver and staff changes forms
- To type letters related to staff absence or workforce issues as requested by the Ward Sister/Charge Nurse/Matrons
- To follow ward operating procedures and comment and implement changes for administrative procedures.
- To prepare packs for new starters.
- To assist in the patient/carer experience agenda
- To maintain staff and patient information boards
- To liaise with Estates in reporting faults and chasing up outstanding jobs
- To answer the telephone and direct calls
- To keep an up to date and accurate record of service contracts for equipment. Physical Effort Frequent use of the PC.Sitting for long periods of time inputting data.Attendance at meetings within the Hospital site and occasionally on other sites where required. Mental Effort Frequently receiving information and requests from a number of sources and translating into a concise format.Frequent interruptions.Concentration for data entry.Answering telephone queries.Dealing with patients and visitors queries. Emotional Effort Daily exposure to conflicting operational demand for ITU beds.Occasional exposure to distressing situations relating to patients and relatives on the ward.
- Diploma in Administration or equivalent
- Experience & Knowledge in using nursing systems
- Experience of working in the NHS
- Ability to write reports
- Knowledge and experience of a range of administrative procedures
- Demonstrates good written and verbal communication skills
- Organisational skills
Community Team Manager - Swansea, United Kingdom - Swansea Bay University Health Board
Description
Job overview
Supporting the Lead Nurse, Ward Sister/Charge Nurses and the ITU team in the administrative running of the ward and in the management of patient flow. The post holder will be managed rather than supervised and required to work on their own initiative.
This post is responsible for implementing, supporting and administering electronic rostering of the nursing workforce within ITU. Also to support the development and maintenance of databases for staff training/absence monitoring purposes and performing audits, checks, and general administrative duties.
The post is responsible for assisting the Band 7 nurse in monitoring and ensuring actions to improve the flow of patients in and out of the Unit. Creating and maintaining close links with wards across the hospital site and with directorate teams to ensure actions to improve the flow of patients are timely and appropriate.
Main duties of the job
Electronic rostering
To assist in the implementation and be responsible for the ongoing administration and maintenance of an electronic rostering system. This will involve:
Patient information and flow: To support the Band 7 nurse in the following.
To assist with administrative support in respect of:
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Electronic rostering
To assist in the implementation and be responsible for the ongoing administration and maintenance of an electronic rostering system. This will involve:
Patient information and flow:
To support the Band 7 nurse in the following.
To assist with administrative support in respect of:
Other administrative duties
Person specification
English
Essential criteria
Desirable criteria
English
Essential criteria
Desirable criteria
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable