Duty Night Porter Recruiment Pack - Cambridge, United Kingdom - Fitzwilliam College

Fitzwilliam College

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Duty Night Porter
Fitzwilliam College

Salary:
£27,000

Hours: 37.5 per week averaged over an 8-week rotation of 4 nights on 4 nights off

Contract Type:
Permanent

Closes: 10am Friday 1 September 2023

Fitzwilliam is a modern, open-minded, inclusive academic community with a unique history. It is one of 31 colleges in the
University of Cambridge. The College's identity is built upon our founding ethos to offer opportunity to those left outside
of the traditional structures of the Collegiate Cambridge system. Access to education is in our DNA. We remain
passionately proud and committed to this founding purpose. Coupled with this is the College's commitment to providing
an environment for academic excellence to flourish so that our wider impact is felt in the life-changing higher education
and ground-breaking research that happens at 'Fitz'.

Fitzwilliam has around 1,000 members including 485 Undergraduates, 340 Postgraduates (full time), 121 Postgraduate
(part time), 63 Fellows, 57 Bye-Fellows and 105 staff members. The College has a strong representation across all of the
major academic disciplines and a good balance between arts and sciences and occupies a seven-acre site between
Huntingdon Road and Storey's Way. The site comprises new buildings built between the 1960s and 2000s, incorporating
the regency house 'The Grove' and extensive landscaped gardens. The College site is within 10 minutes cycle ride of all
the major faculties and departments.

Our values
Fitzwilliam's core values have not changed since our creation, these are:
Community is our foundation, embracing and welcoming diversity in all aspects;
Supporting excellence, creating a unique space for the sharing of ideas; and
Concern with our purpose, setting an example to the broader community.

Duty Night Porter (cont.)
Fitzwilliam College

Responsible to:
Head Porter/Deputy Head Porter

Salary:
£27,000

Hours: 37.5 hours per week, averaging over an 8-week rotation of 4 nights of 9pm-7:45am on/4 nights off

Tenure:
This post is offered on a Permanent basis

Holidays: 25 days annual leave, plus Bank Holidays (pro rata for part-time working)

Pension scheme:
Defined contribution pension scheme with life assurance (maximum employer
contribution of 9%)

of probationary period

Additional holiday in recognition of long service up to a max of 30 days
Free meal in College when on duty (working 6 hours or more)

Enhanced Sick Pay after qualifying period
Cycle to Work Scheme
Use of free gym/squash courts/sports facilities
Agile Working policy (where appropriate) supporting flexible working and environmental benefits
Free University card providing local savings and discounts and subsidised travel on U bus service
Long Service Awards
Support from in-college Wellbeing Co-ordinator including mindfulness sessions
Active staff events team organising social and sporting events including Christmas and Summer
Events and an annual 'Day Out'
Free Flu vaccination scheme
Contribution towards glasses/eye tests for VDU use in line with HSE recommendation up to £50 for
glasses and £25 for an eyesight test
£25 Christmas voucher

Job Summary:
The principal role of the Porters within the College is to perform an excellent "front-of-house"
service to all our Members, particularly our Students. As the main point of contact for all College
Members, Staff and visitors, it is essential that the Porters reflect a very positive impression of the
College and its high standards.

Equally as important are the responsibilities for the security and safety of the College Members and
visitors, and the College site and its property.

Duty Night Porter (cont.)
Fitzwilliam College

Main Duties

Reception:

To be the first point of contact for College Members, Staff and visitors, and to receive all callers to the Porters Lodge

- in a friendly and helpful manner.

To deal promptly, politely and efficiently with all enquiries from Members of the College and visitors via front of
To process incoming and outgoing mail and parcels, ensuring all records are maintained correctly.
To Issue conference and guest room keys out of office hours.
To ensure that College keys are issued and returned in accordance with specified procedures and all logs of key issues

- and returns are maintained accurately and legibly.

To use computer databases and programmes such as KX and Accurate Solutions to provide and monitor information

- on guest, conference and study room bookings.

To allocate and ensure the return of any loaned sports equipment.

Welfare/Wellbeing:

To liaise with the College Tutorial team and Wellbeing Coordinator on matters relating to the welfare of the student
Members of the College, in conjunction with the Head Porter and the Deputy Head Porter.
To give guidance, support and direction to students where necessary and ensure that all incidents concerning student

- welfare, wellbeing and discipline are reported to the appropria