Maintenance Operative - London, United Kingdom - Urbanest UK LTD

Urbanest UK LTD

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At urbanest, high end providers of student accommodation in zone 1, we are looking for an energetic and consistent
Maintenance Operative to join our Maintenance team.

We're on the search for a reliable operative when it comes to all aspects of maintaining our properties and someone with great communication skills.

Our new Maintenance Operative will be enthusiastic about providing an excellent living experience to our residents and ensuring all aspects of health and safety.

Why urbanest? Easy.

We are a growing organisation with employees from all over the world. We embrace diversity, talent and ideas to improve and advance ourselves. At urbanest, we share success as a company. Help us be successful and we will help you achieve your goals. We aim to make urbanest a great place to work - and a great place to live.

Who are we?

We pride ourselves on delivering the highest quality accommodation and sector-leading service to students and universities. Currently we have eight properties within London Zone 1. With exciting projects in the pipeline, urbanest is continuing to grow

Role responsibilities:

Maintaining our properties:

Day to day management of reactive and preventative maintenance.
Identifying and rectifying 'odd jobs' e.g. unblocking sinks, showers, 'making good' damaged paintwork.
Ensuring a secure, comfortable and safe urbanest environment. Taking pride in the appearance of the property.
You'll be carrying out checks and building walks logging all your observations on an iPad.
Inspecting our communal areas; our power house the plant room, the lifts and the corridors, residents' rooms. Recording and completing any follow up maintenance jobs.

Supporting our residentes:

Working with your other colleagues from the Customer and Night Teams to achieve the best results and solutions for our residents, 24/
Respectful of people's privacy and personal information we will train you on all aspects of GDPR.
Provide excellent customer service
Learn about our different processes and how we keep our residents and colleagues safe.

Being part of a team:

Work with the Maintenance Manager to ensure maintenance records and Property Documentation Files are accurate and up to date.
To join in and speak up, making a constructive contribution at the monthly team meetings.
Support the onboarding of new colleagues into the team; answering questions and sharing your knowledge.
Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes.
Dealing with issues or incidents and calling the emergency services when needed.
Assisting onsite contractors to ensure completion of work and maintain health and safety procedures.
Understanding the importance of Health & Safety and Fire Safety in all that you do and report anything that is not safe.

Due to the nature of our business and this specific role there are other adhoc tasks which occur throughout the annual lifecycle - this JD is not exhaustive.

About you:

Do you have experience working in Facilities/ Estates/ Maintenance with a proven track record of maintaining assets to an exceptional standard?
Are you able to help our residents have the best experience ever?
Sensible and calm under pressure?
Do you have a positive attitude?
Able to provide a warm welcome to visitors, and contractors to our properties?
Do you have good common sense and are eager to help our and find solutions?
Take pride in your appearance and how you communicate with others?
Can you organise yourself and work through a list of set tasks within a certain time frame?
Are you a great timekeeper?
Flexible in your approach to work tasks?
Do you have a good level of computer literacy?
Do you have experience working with a large plant, working with a BMS system or experience in mobilising/ opening new buildings?

Your terms:

- £33,090 p.a

A smart presentation is important your urbanest top and name badge will be provided.
Supporting the business by working oncall on a rotating basis
Working 37.5 hours/week, 5 days out of 7, including bank holidays

From the start, we will offer you a competitive salary and benefits package, regularly benchmarking ourselves against competitors within the industry.

For more information on the range of benefits urbanest offer - visit our careers page, by searching 'urbanest careers'.