Senior Infrastructure Engineer - Cramlington, Northumberland, United Kingdom - Sterling Pharma Solutions Limited

Description

Summary of the Senior Network Engineer role

As the Senior Network Engineer, you will report directly to the IT Infrastructure Manager, working as part of our Global Digital Services team where you will be responsible for ensuring a smooth operation of the Group Data LAN/WAN infrastructure in a fast-paced environment, with the goal of achieving maximum availability of all voice and data networks across the business.

This includes tasks such as installing, configuring, maintaining, supporting, and optimising all network hardware, software and communication links.

You will also collaborate with the Service Desk to analyse and resolve end-user hardware and software computer issues promptly and accurately and provide end-user training as needed.

The role will be based at our site in Cramlington, Northumberland but will have a global remit supporting our 6 global sites and therefore travel will be required.

Sterling's facility in Cramlington, Northumberland is based 8 miles outside of Newcastle upon Tyne and boasts amazing countryside, alongside stunning beaches and more than 70 castle sites.

With a wide range of housing from countryside and beachside to city living and village life, our site at Dudley offers a location with something for everyone.

We are a fast-growing global pharmaceutical CDMO (Contract Development and Manufacturing Organisation), with more than 50 years' experience in developing and manufacturing Active Pharmaceutical Ingredients (APIs).

We are a proven and trusted partner to some of the world's most innovative biotechs and leading pharmaceutical companies and are widely recognised for our expertise in complex and hazardous chemistry.

We are a dynamic business, employing more than 1300 talented and passionate people in the UK, US and Europe who together support our customers in bringing new medicines to market, improving and saving the lives of patients.

We support our customers through the full product lifecycle from pre-clinical development right up to full scale commercial manufacturing and today we are proud to have built a culture of excellence in science and unrivalled service.

Performing network maintenance and configuration.
Interacting and negotiating with vendors, outsourcers, and contractors to secure network products and services.
Conducting research on network products, services, protocols, and standards in support of network procurement and development efforts.
Performing LAN/WAN - network design, provisioning and installation.
Ensuring that LAN/WAN management, monitoring and configurations are compatible and consistent with our global standards.

Assisting with installation, configuration, and management of all network hardware and equipment, including routers, switches, wireless hubs and UPSs.

Investigating and troubleshooting network problems and performing LAN/WAN communication repair during and after hours.
Monitoring and testing network performance.
Assisting with network improvements, upgrades and repairs.
Providing server/systems support when appropriate and providing helpdesk and network/desktop support.
Assisting other IT staff in implementing and designing network and system solutions.
Helping establish and maintain network and server documentation, SOPs, and procedures.

Working with local site consultants to develop local and remote network policies and assisting with monitoring, updating, and configuring the network.

Degree in Computer Science or related field with experience in network administration.
Administration - Firewalls/Routers/Switches (CCNA to CCNP Level Experience).
Layer 1 build-outs and working with contractors for installation.
Network security.

Hand on experience at desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.

Ability to present ideas in a user-friendly language to non-technical staff and end users.

We also run a variety of programmes across our sites to promote health, wellbeing and work life balance, in addition to supporting causes and charities close to our employees' hearts, encouraging volunteering within the communities we are part of and even arranging socials, through our global social committees, to encourage team building and reward our team's hard work.

We offer a competitive compensation and benefits package including bonus, pension scheme, private healthcare, Engagement Hub, cycle to work scheme, death in service coverage, on-site health and wellbeing support including medical consultations and physiotherapy, 24/7 employee assistance programme, employee referral scheme, sports and social club as well as opportunity for training and further career development.