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- Experience providing outstanding customer service
- Managerial experience in an Operational and/or Retail environment
- Experience following processes and procedures
- A "can-do" and positive approach and ability to lead by example
- Superb team working skills, plus the ability to work autonomously
- Good computer skills, with ability to use Microsoft Word, Excel and Outlook
- Great communication, interpersonal and problem-solving skills
- Excellent organisational skills, with a process-driven approach
Operations and Customer Service Manager - Manchester, United Kingdom - Glencourt Associates
Description
Position:
Operations and Customer Service Manager
Location:
Manchester Piccadilly
Salary:
£27,000 + bonus
Our client is a dynamic and innovative Self Storage company committed to delivering exceptional services to their customers. With a focus on excellence, they strive to provide unparalleled customer satisfaction.
They are currently seeking a talented and motivated individual to join their team as an Operations and Customer Service Manager.
Position Overview:
As an Operations and Customer Service Manager, you will play a pivotal role in ensuring the highest level of customer satisfaction and loyalty.
This role requires an Operations and Customer Service Manager with strong leadership and communication skills, problem-solving abilities, and a passion for delivering exceptional service.
Requirements: