Level 1 Incident Manager - Birmingham

+Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex, global technology landscape. · ...

We're looking for an Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex global technology landscape. · You'll need proven experience working in a global environment with excellent communication skills as we ...

We're looking to speak with candidates who possess: Proven experience within a global environmentExcellent knowledge of ITIL processesExperience leading incident bridges, · coordinating cross-functional technical teams, · and communicating with senior stakeholders · ...

We are seeking a highly skilled Incident Response Manager to strengthen our client's security posture.This is a hybrid role based in the Midlands with the chance to lead cyber incident response and contribute to wider security operations. · ...

The Level 1 Incident Manager will form part of 24x7 Global Incident Management function via the 'Follow the Sun principle · and is responsible for ensuring that impacting and non-impacting Production IT Incidents are managed consistently and effectively, adhering to established ...

The primary objective of the Level 1 Incident Manager is to restore production services swiftly and efficiently, minimising disruption to the business. · Overseeing and coordinating major incidents. · Delivering comprehensive written and verbal communications throughout the incid ...

This role will oversee reported operational issues impacting processes related to retention and monitoring. You will work with stakeholders ensuring outages are addressed in a timely manner. · Supporting teams and technology contacts for ECS applications to identify gaps in the r ...

The Electronic Communications Board (ECOM) is responsible for governing the Electronic Communications Systems (ECS) of the bank. · This role oversees reported operational issues impacting processes related to retention and monitoring, working with stakeholders to address outages ...

The mission of the Electronic Communications Board (ECOM) is to govern the Electronic Communications Systems (ECS) of the bank. As part of ECOM governance, this role will be responsible for overseeing reported operational issues impacting processes related to retention and monito ...

A Job summary: This is a job opportunity for an Incident Manager at Deutsche Bank in Birmingham. The role requires overseeing and coordinating major incidents, delivering comprehensive written and verbal communications throughout the incident lifecycle, executing hierarchical and ...

This is an excellent opportunity for a proactive and customer-focused individual to join our growing Service and Maintenance team in Coleshill as an Incident Management Coordinator. · Log and distribute reactive calls to engineers in line with SLAs/KPIs · Liaise with site enginee ...

This is an excellent opportunity for a proactive and customer-focused individual to join our growing Service and Maintenance team in Coleshill as an Incident Management Coordinator. · Log and distribute reactive calls to engineers in line with SLAs/KPIs · Liaise with site enginee ...

We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers.The Incident Manager leads and coordinates the tactical response to incidents across the GWR networ ...

+Job summary+Deutsche Bank's Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. · +Qualifications+Experience in ...

We are seeking a Major Incident & Problem Manager who thrives on collaboration and high performance. · Proven experience in building and leading high-performing teams. · Strong customer-facing skills with a focus on effective communication. · Proficiency in reporting and data ana ...

· Lead the Major Incident Management and Problem Management processes, driving continual service improvements and ensuring our customers receive exceptional support 24/7. · Oversee the management of Major Incidents, ensuring effective communication and resolution. · Maintain and ...

We're shaking up the way we deal with technology incidents. That's why we're looking for a dynamic Incident Performance Manager to take ownership of all technology incidents and lead our response to major disruptions. ...

Perform deep-dive log queries to trace end-to-end telematics flows. Identify exactly where a service fails—whether it is the Vehicle (ECU), the Mobile Network (MNO), or the Cloud Backend. Leverage AI-powered tools to accelerate incident investigation, log analysis, and pattern de ...

We are seeking a Major Incident & Problem Manager who thrives on collaboration and high performance. · ...

TSP Incident Manager role involves advanced log analysis and troubleshooting, AI-assisted incident analysis and automation, proactive monitoring and observability alert ownership. · ...