Jobs

    Resident Liaison Officer - Bloxwich, United Kingdom - Daniel Owen Ltd

    Daniel Owen Ltd
    Daniel Owen Ltd Bloxwich, United Kingdom

    2 weeks ago

    Daniel Owen Ltd. background
    Temporary, Full time
    Description

    Location:
    Bloxwich

    Immediate start


    LONG TERM WORK


    We are looking for an experienced and highly motivated Resident Liaison Officer to join our team working on EWI and retrofit contracts.

    The candidate will be responsible for ensuring that our tenants are fully satisfied with the services we provide, and that all works are carried out in accordance with contractual and quality requirements.


    Responsibilities:
    Act as the primary point of contact for tenants
    Build and maintain strong relationships with tenants and clients, ensuring their needs are met and any issues are resolved in a timely manner
    Communicate regularly with tenants, providing updates on progress and identifying opportunities to add value to our services
    Liaise with internal teams to ensure that works are carried out in accordance with contractual and quality requirements
    Monitor and report on contract performance, identifying opportunities for improvement
    Ensure that all client data is kept up-to-date and accurate


    Requirements:
    Proven experience in a customer-facing role, ideally in a construction or facilities management environment
    Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
    Strong organisational skills, with the ability to manage multiple tasks and projects simultaneously
    Ability to work independently and as part of a team
    Excellent problem-solving skills, with the ability to identify issues and develop solutions
    Must have a valid UK driving license and own transport
    Must be willing to undergo a DBS check

    If you are a motivated and experienced Resident Liaison Officer looking for a challenging and rewarding career opportunity, please submit your CV and cover letter today