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    Housing Needs Officer - London, United Kingdom - Novax Recruitment Ltd

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    Full time
    Description
    Housing Officer

    Westminster - Hybrid

    £22 per hour umbrella

    Contract (3 months with potential to extend)


    Manage a designated patch of properties, this may include Social Housing tenants, Council leaseholders, Community Supported residents and some out of borough properties.

    Deliver a friendly, effective, professional and high-quality service to all residents and services users.

    Carry out quarterly estate inspections and attend local surgeries as required.

    This will involve working closely and co-operatively with the Housing Income Team, ASB team, Leasehold Services, Repairs, Housing Solutions, Estate Services, Customer Services, Major Works engagement team, Development teams etc.

    Experience working as a Housing Officer
    Knowledge of Housing Regulations
    Empathy and Customer care
    Literate (letter writing and Notices)
    36 hours p/w, 9am-5pm Monday to Friday.
    One day p/w homeworking for admin, subject to office staffing levels
    One day per week office reception service
    Manage fraud and unlawful occupation, successions assignments, deaths, household changes
    phone number removed)

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