Data Entry - Tamworth, United Kingdom - Stormking

    Stormking
    Stormking Tamworth, United Kingdom

    4 weeks ago

    Default job background
    Permanent - Full time
    Description

    EPW1

    Data Entry / Customer Service Co-Ordinator

    Stormking

    Location: Tamworth

    Reports to Customer Service Manger

    Key Accountabilities

  • Data Entry coordinator required to input, update and maintain data held on computer systems relating to sales and client information, using spreadsheets and word processor software.
  • Processing call-offs and amending orders.
  • Offering first class customer service by managing incoming calls and e-mails.
  • Resolving customer queries by liaising with various teams including commercial, production, planning, transport and technical.
  • Resolving a variety of problems accurately and efficiently.
  • Key Skills:

  • Being able to work accurately under pressure to deadlines.
  • Having excellent IT skills and typing speed.
  • Effective communicator with the ability to offer clear and concise written and verbal communication with customers, suppliers and internal contacts.
  • Strong analytical skills and high attention to detail, with proficiency at interpreting complex information.
  • Excellent organizational skills
  • Demonstrating a motivation to improve standards and use own initiative in order to make a real difference.
  • GCSE's (A-C) including English and Math as a minimum.