Customer Service Coordinator/specalist - Chalfont Saint Giles, United Kingdom - GE Healthcare

Tom O´Connor

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Tom O´Connor

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Description

Responsibilities:


  • Sales force effectiveness, productivity analysis, allocation of resources and territory coverage, sales incentives, Salesforce CRM platform and tools, lead for commercial planning and forecasting, Inquiry to Order (ITO) processes, ITO lead for business reviews. Cleans and maintains data in Commercial and other core systems (CRMs, SFDC, ERPs, etc.).
  • Developing conceptual knowledge of own discipline. Developing knowledge of own sales territory, product lines, markets, sales processes or customer groups. May include support roles with specialized expertise or technical knowledge in broad area.
  • Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
  • Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
  • Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Qualifications and Experience:


  • Outstanding communication skills, both written and oral.
  • Excellent knowledge of the English Language, in written and oral.
  • Excellent knowledge of the Danish language, in written and oral
  • Ability to manage self and tasks in a proactive manner
  • Excellent organizational and administrative skills
  • Attention to detail
  • A calm and analytical approach to problem solving
  • Willingness to work as part of a team, and drive/progress individual projects
  • General computer skills (Word, Excel, Outlook, Explorer)
  • Ability to keep focus in a hectic environment
  • Accuracy and flexibility

Desired Skills:


  • Strong oral and written communication skills.
  • Ability to document, plan, market, and execute programs.

Eligibility requirements:

A good level of English and a valid work permit


Inclusion and Diversity:

GE Healthcare is an Equal Opportunity Employer where inclusion matters.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.

Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.


Additional Information:


Relocation Assistance Provided:
No

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