IT Support Technician - Surrey, United Kingdom - ITECCO

ITECCO

Verified Company

Surrey, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Support Technician FTC, Slough (& other locations), up to £32K DOE

Role:
IT Support Technician FTC

Location:
Slough (& other locations)

Salary:
up to £32,000 DOE

Contact me directly or click APPLY today for immediate submission.

Are you looking for a role where no two days are the same? Then look no further, this is the perfect role for you
My education sector client has an exciting opportunity for an experienced IT Support Technician to join their team on a 12-month fixed-term contract in the Slough office

You'll be travelling between 4 sites, providing high-end 2nd Line Support, alongside working closely with a large support team, so you can learn and grow into the best IT Technician you can be.

Responsibilities include:

*Providing premium 2nd Line Support (and sometimes 3rd Line)
*Travelling between the 4 sites
*Monitoring the security and documenting reports for any risks
*Troubleshoot and resolve technical issues
*Working closely with all Senior Managers to identify areas for improvement and suggest solutions
*Working to meet SLAs
*Hardware maintenance and installation
*Managing client user accounts
*Provide support and guidance to customers with your technical skill set
*Maintain a high level of communication with technical and non-technical staff

Technical Skills Required:

*Education sector experience

2nd Line Support experience

*Active Directory
*Windows Server 2012/2016/2019
*Windows 10
*LAN & WAN
*Office 365
*Microsoft Office
*Exposure to Intune & AzureAD
*AV & interactive boards
*Printers

Desirable Skills:

*Apple devices

*SOLUS3

Let's not forget the incredible benefits of this IT Support Technician role

25 days holiday, plus bank holidays.

*Pension scheme
*Private healthcare
*Free lunches onsite
*Fuel payments (this can be discussed in the interview)
*Opportunity to join the team on a permanent basis
*Professional internal training and development programmes and a support network of Seniors, so you can become the best IT Technician you can be

This role would suit somebody within the following position:_
IT Helpdesk, IT Support, IT Support Analyst, ICT Technician, 2nd Line Support, Second Line Support, 2nd/3rd Line Support_