CEO Officer - Edinburgh, United Kingdom - Historic Environment Scotland

Historic Environment Scotland
Historic Environment Scotland
Verified Company
Edinburgh, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £23,971 - £26,842
Job grade:


  • Other
  • Band B
    Contract type:
  • Temporary
    Length of employment:
  • Until 25 September 2025
    Business area:


  • HES

  • External Relations & Partnership
    Type of role:
  • Administration / Corporate Support
    Working pattern:
  • Fulltime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • EdinburghAbout the job

Job summary:


  • The CEO Officer acts as the essential first point of contact to the CEO Office for internal colleagues from across the organisation as well as key external stakeholders. A key member of the team, you will use your knowledge of the organisation to allocate items of business to colleagues for further action, and help to provide an overall excellent service to the CEO, Chair and Board.

Job description:

Mailbox Management

  • Act as the key first point of contact to the CEO Office to a range of internal and external contacts.
  • Responsible for the triage and allocation of a high volume of internal and external correspondence within the shared mailbox.
  • Send acknowledgements or holding response to all enquiries within the service level agreements and ensure a full response has been issued in a timely manner by the appropriate colleague.
  • Keep effective records of correspondence in line with our retention policies, ensuring the effective use of technology and electronic logs.
  • Assist with the collations and response of corporate complaints in conjunction with the CEO Coordinator.
Wider CEO Team Support

  • Assist with the maintenance of excellent working relationships with representatives of HES departments and the Board.
  • Acting as a key member of the Chief Executive's Office, sharing information on ongoing matters, and keeping an ear to the ground for news of upcoming events, achievements, and hot topics.
  • Support the wider CEO team to take forward Corporate Governance needs across the organisation.
  • Support the wider CEO team with any communications activity (internal and external) regarding Chief Executive and HES Board.
  • Support internal communications activity for the CEO Team including providing good new stories and maintaining intranet pages
  • Support Head of CEO Office with key corporate projects as required.
  • When required provide support for key stakeholder events or meetings as required, this could include secretariat support and minute taking as appropriate.
  • Book and process travel and subsidence claims for members of the HES Board
  • Manage the Director on Call rota ensuring information supplied to internal comms is up to date
  • Provide occasional cover to the CEO Coordinator and wider CEO's office as required.
  • Work in close alignment with the Executive Assistant to the Chief Executive and other members of the team to provide a coherent and smooth service to the Chief Executive.

Person specification:


_ Essential requirements:
_

  • Excellent teamworking skills and the ability to approach challenges with confidence
  • Demonstrable strong written communication skills
  • Proven track record of taking the initiative in order to deliver an excellent service
  • Able to demonstrate a proactive, solutionbased approach to work and the ability to prioritise a busy workload
  • Comfortable advising and engaging with staff at all levels
  • Strong knowledge and proficiency in Microsoft Office software package, particularly Outlook, Word and Excel
  • Ability to engage with external and internal contacts at all levels confidently

_ Desirable requirements:
_

  • Experience of raising purchase orders and processing expense claims
  • Experience of liaising with colleagues and contacts at a senior leadership/board member level
  • Experience working with a wide range of colleagues and departments with an emphasis on developing and maintaining relationships

Benefits:

In addition, we offer a great benefits package to our employees which includes:

  • flexible working hours (where appropriate)
- special leave
- maternity/paternity leave
- adoption leave
- reimbursement for relevant professional subscriptions
- support for further education and personal development
- study leave for work related courses
- access to a learning resource centre


Health and welfare

We offer you access to:
- our Employee Assistance Programme - for confidential advice and counselling
- an occupational sick pay scheme
- discounts at some local authority leisure facilities
- access to a free Headspace membership
- interest free loans for bicycles and annual travel passes (see 'season ticket' below)
- reasonable adjustments when needed, as part of our Equalities policy


Staff discounts

You will receive:
- free entry to all of our properties (with up to three guests)
- free entry to English Heritage, Manx and Cadw properties

  • 20% off purchases in our retail outlets

Season tickets
You can receive an advance to h
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