UK Policy - Ipswich, United Kingdom - AXA Group

    AXA Group
    AXA Group Ipswich, United Kingdom

    1 month ago

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    STANDARD
    Description

    UK Policy Wordings Team Leader

    Ipswich, UK

    ProvidetechnicaladviceandsupporttooverseasAXAcompaniesintheservicingoftheUK subsidiariesoftheirmultinationalClients, takingresponsibilityforarrangingcoveronProperty, Liability, Motor, IFL & Constructionprogrammesalongside recording all relevantpolicydataontheCompany'scomputersystem

    DISCOVERyour opportunity

    What will your essential responsibilities include?

    ·Demonstrate full ownership and accountability for accounts

    ·Provide technical support to the Incoming Team & Policy Production Wordings Assistant

    ·Manage relationships with all stakeholders and handle escalations on behalf of the team

    ·Maintain accurate up to date files of clients' details, risk, exposure and premium information.

    ·Encourage skill-sharing and effective liaising with colleagues in our Shared Services teams

    ·Handle requests originating from client/broker/producing offices in a timely manner

    ·Accurately prepare and issue standard local Policy wordings, endorsements, confirmation of cover/reinsurance certificates and UK compulsory insurance certificates in a timely manner

    ·Analyse and check validity of claims details obtained from different sources in order to produce standard and tailor-made claims experiences for the overseas AXA Companies

    ·Understand and take the correct course of action in respect of queries raised by UK Broker/Clients concerning local cover, utilising appropriate communication methods to ensure efficient flow of information between team and overseas AXA Companies.

    ·Produce reports and provide commentary to management when requested

    You will report to the Head of Middle Office, UK

    SHARE your talent

    We're looking for someone who has these abilities and skills:

    ·Attention to detail will be required when reviewing policies and clear communication needed when liaising with stakeholders

    ·Knowledge of technical issues and programme design of corporate & multinational

    ·Experience of commercial business in the UK and understanding of Policy Wordings

    ·Will need to be highly adaptable and comfortable with both working on your own initiative and as a keen team player too

    ·Develop and maintain good working relationships with the stakeholders within the business

    ·Demonstrate commitment to providing the highest level of service to clients/brokers/AXA Companies

    ·Have a positive approach, even during challenging periods of change

    ·Recognise work priorities and organise time effectively, raise any potential delays

    ·Proficient use of Microsoft Excel with the ability to use VLookups/Pivots/formulae on a daily basis without guidance

    ·Computer literate – experience using Microsoft Outlook, Word, PowerPoint, Teams would be advantageous

    FIND your future

    AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

    How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

    With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

    At AXA XL we are happy to talk flexible working. We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role. Talk to us about how we can make flexibility work for you.

    Inclusion & Diversity