Quality and Performance Data Officer - Nottingham, United Kingdom - Red Snapper Group

Red Snapper Group
Red Snapper Group
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.


RSR Justice are currently recruiting on behalf of our client based in Nottinghamshire for a Quality and Performance Data Officer to support and maintain excellent standards in service provision for women, teenagers and children affected by domestic violenceand abuse.

This is a full time, permanent position and offers a salary of £23,541 pro rata.


Main Duties:


  • Supporting the Quality and Performance Manager in monitoring performance, contract and service delivery in line with domestic abuse sector Quality Assurance Standards.
  • Ensuring our case management system (On Track) database is fit for purpose.
  • Training and supporting all staff in effectively using On Track.
  • Supporting managers in ensuring compliance with the monitoring and evaluation expectations for their services.
  • Ensuring compliance with Data Protection Act 2018 and GDPR requirements for all service user data.
  • Maintaining high standards of confidentiality and information security.
  • Ensuring robust reporting, monitoring and evaluation systems and processes in place for current and new services.
  • Liaise internally with managers, as necessary regarding their monitoring, evaluation and reporting requirements.
  • Map all reporting requirements to the database, and maximise efficiency and ease of data input and collection.
  • Identify inconsistencies and report to managers, providing additional support and training where required.
  • Managing the security of the database, allocating and protecting username permissions and passwords.
  • Support the Quality and Performance Manager to provide secure anonymised and nonanonymised SU information in response to verified data requests.
  • Maintaining an archive/destruction function of service user data stored on the database
  • Contribute to the collection of service outcomes and use clear and coherent targets and monitoring systems to provide evidence that Survivor outcomes are met.
  • Support the Quality and Performance Manager to ensure that the service is delivered in line with the service SLA and contract.
  • Respond to crisis drop in's as required.
  • Uphold the right of women, children and young people who have experienced domestic violence, advocating vigorously for them while offering protective strategies, and appropriate safe services.

Essential Requirements:


  • Experience of working with women affected by domestic abuse (Desirable).
  • Experience of working with performance management and monitoring systems.
  • Experience of delivering training.
  • Experience of developing training programmes.
  • Proficient in the use of Excel and associated Office 365 suite of products.
  • Ability to manage own workload, balancing competing priorities and working to tight deadlines.
  • Understanding of the practical, emotional, social and economic issues facing women and children affected by domestic violence.
  • Must be able to visit sites and work across client's sites as required.

Post is open to women only under the Equality Act 2010, schedule 9, part 1


If you would like to be considered for this position and have the relevant experience, then please send your CV.


If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us andare successfully placed
Red Snapper Justice is a member of the Red Snapper Group.

The Red Snapper Recruitment Group is an equal opportunities employer.
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