Network Infrastructure Engineer - Birmingham, United Kingdom - Your Commercial Recruiter Careers

    Your Commercial Recruiter Careers
    Your Commercial Recruiter Careers Birmingham, United Kingdom

    2 weeks ago

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    Description

    Network Infrastructure Engineer

    • £40,000 - £45,000 per year (depending on experience).
    • Birmingham Head Office based with hybrid work options: 9am to 530pm Monday to Friday, 40 hours per week, with 24 hour on call responsibility on a shared basis.
    • Excellent employment benefits: Group Pension Scheme, Life Assurance Scheme, Income Protection Scheme, and a range of flexible benefits which include: Discounted Dining, Health Cash Plan, Dental Insurance, Travel Insurance, Extra Holiday Purchase Scheme, and Critical Illness Insurance.

    Overview of this role:

    Responsible for an IT infrastructure (that underpins all business systems) for a large entertainment business with 30+ land-based sites, multiple online services, and an entertainment complex. You will have technical understanding for supporting the logical and physical network.

    Duties:

    • LAN, WAN & WLAN - 2nd & 3rd line support, managing and providing reports, deployment of infrastructure (on prem and in public cloud).
    • Ownership of process, documentation, and technical problems / issues (even when they are passed onto 3rd party suppliers for a final resolution).
    • Working on call 24 hours per day on a shared basis with other IT Managers.
    • Working within Service Level Agreement (SLA) guidelines and responsible for making recommendations to change SLA's (if appropriate).