Field Application Engineer - Wokingham, Berkshire, United Kingdom - MarkJames Search

Description

Job Description Our client, a global telecommunications company, is currently hiring for a Field Applications Engineer to provide professional technical and project management support for service provider and distribution partners in a timely manner.

Technical support of all SP accounts and SP distribution partners (2nd / 3rd Line)
Customer onsite support for technical issue replicating, debugging and real life testing
Provide support to the WEU Sales Team in the form of pre-sales, and attend customer sites where and when appropriate
Develop and deliver technical training to customers, partners and other members of the team.

Testing and evaluating new products including but not limited to:
CPE/GPON/XGSPON/COE/LTE/5G/FWA product lines and firmware releases

The ability to discuss with Product/Project Managers to come up with reasonable/feasible SW delivery schedule/plan with the considerations based on current situation (including FW/HW/logistic), and customer's requirements and communicate our plans to the customer.

Expert working networking TCP/IP, DHCP, DNS knowledge, including practical experience with wireless, VoIP, TR069/TR181 and xDSL, Fiber, and LTE/5G/FWA products and have been successful working in one of these roles:

• Second line (or higher) technical support within an SP, or
• Second line (or higher) technical support within a CPE vendor or CPE distribution partner

They must have a valid passport from an EC member state, or if not from an EC member state have the necessary VISA(s) to travel within the EC member states
They must have a full UK driving license and own a car.

This is a full time, permanent position working on a hybrid basis, with the requirement to be in the office, 2-3 days per week.

This role will involve traveling as required.

Our client offers excellent remuneration and benefits package

Please apply online for consideration.